Tesco misprice discussion area part 12

Plushchris

Constantine wrote:

.... I save my insults for the ones who deserve it

You mean the managers?

MarineBoy

bluetimone97 wrote:

Had a wierd day today, went and got some lamb should have had £1 off per kilo, manager came back with another sign that was not discounted and even when I showed him the one that was he insisted they were two different items(bar codes were actually different on all 4 identical packs - although very similar).

The meat that is priced per kilo always have a different barcode on each pack - because the PRICE is a part of the barcode. This is why I like them for R&R because we know what price they will go through the till at. For example, 0 247370 003747 scans at £3.74. Some of the other digits - i.e. '2473' - are the same so you may find a match on a proper SEL somewhere (can't remember), but the price bit - i.e. '0374' - changes.

I ALWAYS accompany the CS when going to get the label... if nothing else it speeds up them finding where the item came from.

As for the name, remember that the SEL does not always match up exactly - you just have to brave it out sometimes when they say "Look, this one doesn't have the word 'British' in it", for example. Showing them some other examples with slight differences in the names helps.

SAVEMEAFORTUNE

Do xbox 360 games or accessories ever get mispriced? Seems like theyre really on the ball. Every other consolers are thriving on r&r but us

Plushchris

SAVEMEAFORTUNEDOTCOM wrote:

Do xbox 360 games or accessories ever get mispriced? Seems like theyre really on the ball. Every other consolers are thriving on r&r but us

All it takes is to get the other stuff on R&R like PS2 games then take them back and exchange them for xbox games, you may need to either put some extra cash with it or swap two games for one xbox one but thats what I do!

Havent seen any Xbox game misprices either, does make you wonder how they can get it right with them but muck all the others up?

bluetimone97

MarineBoy wrote:

The meat that is priced per kilo always have a different barcode on each pack - because the PRICE is a part of the barcode. This is why I like them for R&R because we know what price they will go through the till at. For example, 0 247370 003747 scans at £3.74. Some of the other digits - i.e. '2473' - are the same so you may find a match on a proper SEL somewhere (can't remember), but the price bit - i.e. '0374' - changes.

I ALWAYS accompany the CS when going to get the label... if nothing else it speeds up them finding where the item came from.

As for the name, remember that the SEL does not always match up exactly - you just have to brave it out sometimes when they say "Look, this one doesn't have the word 'British' in it", for example. Showing them some other examples with slight differences in the names helps.

Thats what I kept saying to him, but did want to go on too much as keeping a low profile till offer change day, never been in there before though. Next time I will choose things they cannot wriggle on and go back when he is working to wipe the smile off his face ;o)

chipbeck

Off topic I know but you are the guys who would be able to answer this I think. The wife had some photos developed at Mr T's yesterday and had no idea how to use the machine. Result being she paid for 150 prints of which 100 where totally useless (no heads, out of focus etc). Does anyone know who I can complain to. She found it impossible to get any assistance as they were so busy.

Bucky

The wife had some photos developed at Mr T's yesterday and had no idea how to use the machine.

Complain to your wife. It still surprises me that when people totally mess something up all by themselves they're still looking for somebody else to blame.

Deedee73

chipbeck wrote:

Off topic I know but you are the guys who would be able to answer this I think. The wife had some photos developed at Mr T's yesterday and had no idea how to use the machine. Result being she paid for 150 prints of which 100 where totally useless (no heads, out of focus etc). Does anyone know who I can complain to. She found it impossible to get any assistance as they were so busy.

Phone CS, explain your wife needed assistance, and there was none available, that would be the only angle you could go for here. As Bucky says, if they have heads missing etc, That may be down to the non David Bailey snaps taken. "Silk purse, Sow's ear" as my Mummy would say!

Gettin_me_own_back

Thanks to all at this site
Went to my local Tescos last night, on the way in found a spit for 100 points when you buy Tescos finest prepacked pork or beef. Whilst browsing noticed they had Tescos finest beef olives on offer, large white sticker saying £8.99 kilo instead of £9.99 kilo. As we are having friends to dinner on Sat thought I would buy using 100 point spit etc. Picked up 5 packets. Also bought Tescos free range Turkey steaks should have been £7.19 per kilo big yellow sticker pack said £8.99 per kilo. Bought 4 packets. Did leave a couple of both items on the shelf.
Went to C/S with some fear, 2 customers in front of me. Both extremley rude and extremley difficult, treated the staff like dirt. I approached all inocent acted a bit vauge and was really polite, the girl from c/s asked me to come with her to show her stickers. We then went back to C/S and checked prices. Yes she said you have definatly been ovecharged. Give me your card and I will refund the total price paid. Then she asked if I had another debit/credit card/or any cash. Told me to buy rest of meat 7 packs in all. Pay in cash and she would refund. After reading this forum I was gobsmacked. She told me that she had refunded money on both products twice and that if they could not be bothered then why should she.
Needless to say I could not get out of the store quick enough 16 packets of very expensive meat, for free.
Total £59.19
I am not going to name the store as I know technically speaking the second lot of meat was fraud/stealing and all that. Still how many times must I have been ovecharged and not realised
Thanks to everyone on this forum.

Plushchris

Deedee73 wrote:

Phone CS, explain your wife needed assistance, and there was none available, that would be the only angle you could go for here. As Bucky says, if they have heads missing etc, That may be down to the non David Bailey snaps taken. "Silk purse, Sow's ear" as my Mummy would say!

Yeah, I've not used the machines in Tescos but I'm fairly sure that there is no way to make them print out of focus if the original pic is in focus, they may have some kind of cropping tool on them that made her cut peoples heads off but there shouldnt be any way of making things out of focus.

My answer would be to ring CS too, you may be able to get a refund for the useless prints, you may not, its worth a try but in the end they will probably say if she had no idea how to use it then its not down to them. They have an incredible knack of getting out of refunds as we all know.