Tesco misprice discussion area part 12

wlfc1

All the offers on printers expired yesterday, I scanned the P350 and the X5470.

Shame- I never checked the rest though

wlfc1

jasonrat wrote:

damn damn damn u know i mentioned about the ps2 yesterday
i it the bullit and went in tonight. they have a display for ps2 and xbox etc
[ps2 9x.xx anyway bought the long carboard box one scanned at 14.xx
gave it to cs to get the ps2 and she mentioned it was a misprice
i asked her about the policy but she said becasue i hadn t recieved the product and the sales assistant didnt know she cant accept it
so she refunded the difference

there are some out there so go get them

they are the long cardboard type ones make sure its busy though
have to take a ps2 back tomorrow for refund

What was the price that you were charged ? are you saying £14?

Are you saying you were undercharged?

jasonrat

wlfc1 wrote:

What was the price that you were charged ? are you saying £14

sorry 114 i was charged then refunded x amount to keep it in line with the promotion instore should have gone when it was busy not skeleton staff who have their eyes on the ball

renegade74

On a R&R Hunt today, browsing the games section

Noticed in the PS2 section a SEL for a PSP game £32.97 (new SEL)
Went over to the PSP section, found the equivalent game with SEL £29.97 (old SEL)
PSP game Scanned £32.97

Point of this story:

It’s easy to get your P’s and 2’s mixed up if you work for Tesco!

Full R&R from nice CS lady as usual.
Spent more on a poppy than I normally would with the proceeds!

Constantine

Hermann wrote:

Surely there are signs in the store saying recording taking place.

How else can Tesco record me wandering around the store?

To be in the store, customer or staff, everyone must surely have agreed to recording.

If you don't agree to recording the only option is not to enter the building! :whistle:

No idea tbh.

My (personal) understanding is that a conversation (face to face or via telephone) may not be recorded without the express permission of those involved.

Quite happy to be corrected by someone with greater Google skills than mine

Monster_Deals

Got 3 of the Champagne and Chocolates tonight - £60 Golden R&R (unmarked receipt).
Dumf@ckistan representative tried all evasion tactics:

1. Product is displayed in wrong box (box says £18, SEL says £20).
I pointed out adjacent products in £15, £10 and £4 boxes all matching their SEL's............boxes seem correct don't you think !

2. Refunded me £4, £2 for 2 of the products 'bulk buy' policy meant no refund of difference due on third product. Pointed out that logically any alleged 'bulk buy' policy should be/would be applied at the point of sale, not afterwards.
Therefore if Tesco's have agreed to sell me 3 of a product all 3 must be covered by Tesco's policy. Plus how did he explain Tesco encouraging customers to buy 6 bottles of Champagne by offering a 5% discount ?

3. Then tried to give me £6 refund of difference, pointed out that when I had been overcharged previously I was given a full refund and I kept the product !
Dumbf@ckistan representative then unconditionally surrendered and gave me £60 refund.

Asked him whether what he had just done i.e. R&R was correct and still Tesco company policy to which he answered YES.

After being robbed by Tesco for many years through illegal overcharging the 'boot is now on the other foot', I will continue to R&R them at every opportunity, again and again and again.

A far as I am concerned the USA has been replaced by Tesco as the 'Great Satan' we all fight against.

NB: And of course there is no official Tesco HO or Store policy to offer customers just the difference on overcharges to try and get away with it.

thelurch

jasonrat wrote:

damn damn damn u know i mentioned about the ps2 yesterday
i it the bullit and went in tonight. they have a display for ps2 and xbox etc
[ps2 9x.xx anyway bought the long carboard box one scanned at 14.xx
gave it to cs to get the ps2 and she mentioned it was a misprice
i asked her about the policy but she said becasue i hadn t recieved the product and the sales assistant didnt know she cant accept it
so she refunded the difference

there are some out there so go get them

they are the long cardboard type ones make sure its busy though
have to take a ps2 back tomorrow for refund

as long as you had paid for the goods then the contract had been made, and its an R+R, just ask to speak to a manager, usually i find they dont want to come out of hiding and just tell CS to do the R+R, but that doesnt make you feel any better though.

jasonrat

thelurch wrote:

as long as you had paid for the goods then the contract had been made, and its an R+R, just ask to speak to a manager, usually i find they dont want to come out of hiding and just tell CS to do the R+R, but that doesnt make you feel any better though.

thats what i said to her is it too late for an r+r
i guess it is

wlfc1

jasonrat wrote:

thats what i said to her is it too late for an r+r
i guess it is

No it isn't too late, it was an overcharge pure and simple

thelurch

jasonrat wrote:

thats what i said to her is it too late for an r+r
i guess it is

I think so as any offending SEL will be long gone, Ive never been in this situation as yet, Ive been lucky and always got an R+R on what I tried for, not always straight forward.But always before I left the store.