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Tesco misprice discussion area part 12

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  • gunton10 wrote:
    what phones are the best to look out for as i am of to tesco tomoz

    Any mobiles with out of date sel... they all work..but DONT buy more then one on the same transaction as that will kickstart another deal they have on..something like "spend £40 in store and get £20 off!"
    so if you fancy more then one fone then do it on seperate transactions!
  • 1andrea
    1andrea Posts: 219 Forumite
    cblizard wrote:
    Sorry Spa2k, but you are wrong.

    To help fund my degree I spent 18 months working evenings at a Tesco Extra in the North West, finishing in May of this year. I spent a fair amount of time working on the cs desk and was told on several occasions by managers to offer the difference to customers to see if they would accept it.(And the ones who did not know the policy obviously would accept it.)

    I know this is not head office policy, but on a local level it happens a lot as I am sure you know, so it is a bit off you trying to deny it.


    I am confused your 1st post on the 10/9 asks about R&R as if you had never heard about it before but this one says you worked on CS at Tesco for 18 months?????????????
  • Constantine
    Constantine Posts: 1,561 Forumite
    hmc wrote:

    do you check price under item on shelf,then see if price on item is higher? Yes
    if so i go through check out(does it have to be self scan?) No
    after paying i check recipt(before i leave store?) If you want. Don't have to.
    go to cs say ive been overcharged from price on shelf
    what if they say oh yes ill refund the difference? Point at the big sign behind them.

    what happens if you buy something you dont need like camera and it goes through proper price? i would be out of pocket Take it back or get used to owning it.


    Answers as above.
    Who or what was I before you came in to my life
    I am not sure
  • Dont suppose you know Amishi do you Cblizard?

    Actually, we have not heard from the famous one all week?
    We took on Mr T and we won:D

    Shame it had to end, will have to get free stuff from comps now :beer:
  • Constantine
    Constantine Posts: 1,561 Forumite
    1andrea wrote:
    I am confused your 1st post on the 10/9 asks about R&R as if you had never heard about it before but this one says you worked on CS at Tesco for 18 months?????????????

    The joys of anonymous forums....people are seldom quite what they seem :rolleyes:
    Who or what was I before you came in to my life
    I am not sure
  • hmc wrote:
    evening everyone
    ok,ive read so many posts im bog eyed!

    think i understand what to do

    do you check price under item on shelf,then see if price on item is higher? YES
    if so i go through check out(does it have to be self scan?) IF YOU CAN USE A INSTORE SCANNER TO CHECK THAT THE PRODUCT SCANS HIGHER THAN EITHER THE PRICE ON THE PRODUCT OR THE SHELF THIS IS THE BEST OPTION
    after paying i check recipt(before i leave store?) DOESN'T MATTER
    go to cs say ive been overcharged from price on shelf YES
    what if they say oh yes ill refund the difference? REMIND THEM OF THE BIG SIGN WITH THEIR POLICY LOCATED BEHIND THEM

    what happens if you buy something you dont need like camera and it goes through proper price? i would be out of pocket MAGICALLY SAY YOU'VE LOST YOUR CREDIT CARD WHEN IT COMES TO PAY. OR BUY IT, THEN TAKE IT BACK SAYING UNSUITABLE

    i have never even noticed misprices and after reading on here im amazed

    please help me guys

    thankyou

    helen

    Personally I use the Misprices board to know about definite R&R's as some can be seen to be universal throughout stores; others are 1 off's with stupid inidividual stores...
  • 1andrea wrote:
    I am confused your 1st post on the 10/9 asks about R&R as if you had never heard about it before but this one says you worked on CS at Tesco for 18 months?????????????

    CS Advisors do lie alot remember..:rotfl: :rotfl:

    sorry had to add that!
  • Clasics
    Clasics Posts: 1,740 Forumite
    1andrea wrote:
    I am confused your 1st post on the 10/9 asks about R&R as if you had never heard about it before but this one says you worked on CS at Tesco for 18 months?????????????



    OWNED! :beer:

    114-owned.jpg


    So, you thought you could pull the wool over our eyes, huh? Think again, buster!

    122-attackdog.jpg
    I spelt my username wrongly on purpose, by the way!
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    thankyou,just need to pluck up courage now
    does it need to be a tesco extra?
    so things can be returned to tesco for a full refund?
    thanks again for the tips
    will let you know how i get on
    helen
  • michica
    michica Posts: 175 Forumite
    306NOTOUT wrote:
    Regardless of whether she has written anything on the receipt you can take the phone back within 28 days under their return policy. Some on here dont agree with doing that and say that you should only R&R what you actualy want for yourself and I tend to agree with that. But yes to answer your question you can take it back and yes you can take it back to a different store. Some stores say they have to stock the product but others just take it back.

    thank you for ur information and i do agree with u. i will keep the phone. can't be too greedy :)
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