Tesco misprice discussion area part 12

Shokami

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Quote:
Originally Posted by Shokami
Had a thought while browsing today, (rare occurence O/H would say!!)
When I R&R for a definite item I use cash and my clubcard. The usual scenario is :
C/S check SEL, check item, scan item, fiddle on computer telling it why the refund, ( I asked ), sometimes write o/c against offending items on the till receipt, give me the cash and the goods, & off I go.
I have never been asked for my clubcard when doing this.
My question is, could Mr T track the transaction & me in this instance. After all 10 other people could've bought the same item around the same time, & as it was a cash transaction, it could have been anyone who claimed an R&R.
Shoki

Originally posted by Constantine
No, they could not.

Does this mean that all R&Rers could avoid a Tesco's 'record of abuse' as it has been called, & get to keep their clubcard points using this system?

MyUserNamesTaken

Constantine wrote:

No, they could not.

Surely that would depend on whether the transaction number, etc, from the receipt had been noted. Is it not possible to link up a specific transaction number to a clubcard if a clubcard has been used.

Constantine

Shokami wrote:

Does this mean that all R&Rers could avoid a Tesco's 'record of abuse' as it has been called, & get to keep their clubcard points using this system?

If a note of CC is not taken, how can you be tied to the transaction?

MyUserNamesTaken

Constantine wrote:

If a note of CC is not taken, how can you be tied to the transaction?

The transaction number on the receipt will link up to the actual transaction on the store's database. This, in turn, will show if a clubcard has been used. A good example is Tesco.com. Log into .com, click on Grocerys, then My Favourites - it will show most of your recent purchases in store.

Clasics

MyUserNamesTaken wrote:

Surely that would depend on whether the transaction number, etc, from the receipt had been noted. Is it not possible to link up a specific transaction number to a clubcard if a clubcard has been used.

After reading that Guardian article about the info they can glean from clubcards, I wouldn't be surprised if they knew your favourite sex position.

Shokami

MyUserNamesTaken wrote:

Surely that would depend on whether the transaction number, etc, from the receipt had been noted. Is it not possible to link up a specific transaction number to a clubcard if a clubcard has been used.

They usually only ask for the receipt to check you've bought the goods, & sometimes mark the overcharge. I've never had any C/S bod scrutinize the rest of the receipt, or make notes about it on their computer slip.

Constantine

MyUserNamesTaken wrote:

Surely that would depend on whether the transaction number, etc, from the receipt had been noted. Is it not possible to link up a specific transaction number to a clubcard if a clubcard has been used.

The time involved in trying to do that is prohibative. If someone was determined enough, I suppose they could jump in a car and follow you home. But that is unlikely to happen either.

Depends what you are doing I suppose. r & r on a book or a box of chocs is very different to clearing the shelves and filling your trolly

MyUserNamesTaken

Shokami wrote:

They usually only ask for the receipt to check you've bought the goods, & sometimes mark the overcharge. I've never had any C/S bod scrutinize the rest of the receipt, or make notes about it on their computer slip.

I've seen CS take down the till number, cashier number and transaction number before now. It all depends on the CSA and the store.

MyUserNamesTaken

Constantine wrote:

The time involved in trying to do that is prohibative. If someone was determined enough, I suppose they could jump in a car and follow you home. But that is unlikely to happen either.

Depends what you are doing I suppose. r & r on a book or a box of chocs is very different to clearing the shelves and filling your trolly

If a store suspects you are abusing the policy, this is the way in which they will prove it. Hence my saying don't use a clubcard if you intend to R&R frequently.

HO is even doing it. I know of a certain person who has been refused a rather large refund due to being given a refund on an Xbox 360 last month. HO refused the refund this week on the basis that he was abusing the policy. They looked through his purchase history and refund history to come to this conclusion.

Clasics

MyUserNamesTaken wrote:

I've seen CS take down the till number, cashier number and transaction number before now. It all depends on the CSA and the store.

Not forgetting those CS bods who insist on photocopying the receipt, of course.