8 November - Tesco Clubcard Big Voucher Exchange

BOBS

devon45 wrote: »

I am panicing too - ordered vouchers for toys to spend online and have got a confirmation this morning as well. The item it is for isnt instore!!! Any help please ....????// thank you


I ordered my vouchers monday morning, and they sent the codes to my spam box about 3 hours later, then got a confirmation email to say they had been despatched tuesday.

Thank you - just checked spam folder and found my codes !!!!:beer:

jenagain

cazzap06 wrote: »

And is this delay in even GETTING my November voucher in the post normal??

Thanks!

Mine haven't arrived yet either, I think they are all meant to be delivered by 15th Nov

cagsd

I haven't had mine either yet but the site did say they should all be received by 19th Nov. x

wicknwax

SNAP :mad:

Fi_1966 wrote: »

Now I'm confused

Ordered £40 of exchange reward vouchers (toy e-vouchers value £80) yesterday. Didnt panic when I received the confirmation email stating despatched within 5 days.... due to a number of MSE posts on this thread saying code would be emailed despite wording in email.
However:
At 4.32 this morning I was sent a despatch email......no codes......saying evouchers had been despatched:eek: panicking a little now!!!!
Will the codes still be emailed or do I need to query the email with CS?
Any one else recieved a confirmation and then a despatch email prior to receiving emailed codes?
Fi x
Update: phoned CS who advised a problem in the system (who'd have believed it!!!) advised to ignore despatch email and told to phone back if codes had not arrived via email within a further 2days.........not helpful when items are constantly going oos!!

[Deleted User]

jenagain wrote: »

Mine haven't arrived yet either, I think they are all meant to be delivered by 15th Nov

Thanks guys! ... Now the decision what to use my MASSIVE 4 quid on!

kirky1969

My voucher codes took about 5 hours to come through,

mookie

I think its a bit of a joke, on clubcard information it says check your item is in stock, then exchange your vouchers, what is the point in checking stock if it takes 48 hrs to get a code back?!

Mine have been over 24 hours so far, just called them and its still pending I have told them if what I want is oos by the time my codes come I'm going to be really annoyed as I could have changed them up in store for other things.

kirky1969

mookie wrote: »

I think its a bit of a joke, on clubcard information it says check your item is in stock, then exchange your vouchers, what is the point in checking stock if it takes 48 hrs to get a code back?!

Mine have been over 24 hours so far, just called them and its still pending I have told them if what I want is oos by the time my codes come I'm going to be really annoyed as I could have changed them up in store for other things.

:mad:


Guess I was lucky, although when they did come through, I tried for nearly a day to use the codes online (quidco) I kept getting a yellow banner saying the exchange vouchers could not be used temp problem with site?? In the end I just ignored the banner and proceeded through the checkout, item is on its way.

skibster

I broke down and decided to treat myself to a new phone even if it means paying shipping, lol. Now I just have to wait for those codes! Exciting stuff, hope they still have the phone I want by the time the codes arrive! Thanks for all the tips!

BOBS

mookie wrote: »

I think its a bit of a joke, on clubcard information it says check your item is in stock, then exchange your vouchers, what is the point in checking stock if it takes 48 hrs to get a code back?!

Mine have been over 24 hours so far, just called them and its still pending I have told them if what I want is oos by the time my codes come I'm going to be really annoyed as I could have changed them up in store for other things.

Check they havent gone into your spam folder - thats where i found mine!¬