River Island refusing to refund even with a receipt!

gordikin

Muffinmaker wrote: »

No size 16 isn't healthy unless you're six foot.

Wife is 6' 2" and a very healthy size!

unholyangel

Funny you mention BMI charts......they're regarded as unreliable to tell if a person is healthy or not by fitness professionals.

A rugby player would be considered to be morbidly obese if you go by a BMI chart.

Muffinmaker

Please explain how my comments are confrontational and your reasons for thinking so? Exactly how have I been confrontational? A confrontational comment to me would be all uppercase, inconsistent, contradictory, lots of exclamation marks, swear words etc. How can anyone read another person accurately over the internet? There is no body language or facial expressions? You may make a comment and I might not agree with it, but that doesn't mean that you are confrontational.

What I think is that sometimes people have a pack mentality and they gang up on someone for whatever reason. Just because more than one person agrees with another, it doesn't make it right.

Muffinmaker

I do weights, so I know that already. I weigh more than I look if that makes sense.

gordikin

Muffinmaker wrote: »

No size 16 isn't healthy unless you're six foot.

By what measurement?

Muffinmaker

gordkin - yes if size 16 would be healthy if you are 6 foot 2 - I said that already.

gener8or

Goodwill goes a long way!

OP had original sales receipt so what, returned as new item for exchange. RI Manager must be bonkers not too just sort it out.

This is crazy on RI's behalf, would have lost nothing and kept a happy customer instead they p*s them off.

I made a special trip to Asda last week to take a coat back my mum had bought with receipt as I was going my wife said take this hat back we had as a gift a year ago, no receipt.
Off I went and got a cash refund for the coat and a goodwill gesture on the hat, the cost (£10) on a gift card, no question.

Then did my shopping at Asda over £100, would I have spent £100 shopping at Asda if they had behaved like RI? No way!!

Muffinmaker

Loanranger - how do I lack self awareness? I don't know what you mean?

gordikin

Muffinmaker wrote: »

I do weights, so I know that already. I weigh more than I look if that makes sense.

You are kinda shooting yourself in the foot!

Muffinmaker

Thank you gener8or - you get my gist. If companies don't treat their customers well, well then that customer will not spend money in that store and that company could miss out on hundreds of pounds in the long run. Not good in our economic climate. And bearing in mind cost price is less than half of what you pay in the store.