Uh oh, virus

Donnie

So, where are we now?

bevan840

I've saved the file from that link on my memory stick, going to try installing it in safe mode after I uninstall all the 'junk' programs I've told him if he isn't prepared to look after his PC I'm not doing this again!! I've had to do it 2/3 times already and it's a different problem each time, luckily those times I could use malware and sorted the problem

Donnie

Which file and which link? As you know, I can't see all of the posts on the thread so I have no idea of what instructions that you are following.

Also, which netbook?

busenbust

Donnie wrote: »

Which file and which link? As you know, I can't see all of the posts on the thread so I have no idea of what instructions that you are following.

Also, which netbook?

A complete lie; otherwise you would have not posted all abuse below. Nice try though

https://forums.moneysavingexpert.com/discussion/2774950

and your deleted abuse/posts re-quoted .

bevan840

I've got one program that won't shift so installing revo to try and get rid of it

bevan840

busenbust wrote: »

http://fileforum.betanews.com/detail/Malwarebytes-AntiMalware/1186760019/1

^^Direct download link; could be corrupted midway so try again. make sure all programs are exited when u run the install.

even revo can't move it, I uninstalled it before the restore but now it won't go.

I downloaded malwarebytes again from this link via work pc and put it on my memory stick to use on the netbook

busenbust

bevan840 wrote: »

even revo can't move it, I uninstalled it before the restore but now it won't go.

I downloaded malwarebytes again from this link via work pc and put it on my memory stick to use on the netbook

okay, so will u download from stick to netbook?

Donnie

Ok, I'm off. If it all gets too much, back up his important data, reboot and hit F4 to enter the Recovery partition and run a Factory Restore.

Then install a better antivirus solution, not AVG.

busenbust

Did Safe Mode work any better??

bevan840

tried to install malware on netbook and not working again, going to run hijack again.

Thank you Donnie for all your help