Help please:£20 collection charge on collect only item

Claire_Jones_3

Is it fair for a seller have a charge if you choose to collect (collection only item). I've won an auction for a heavy item (not very large though) and didn't notice on the see all details there was a £20 charge to collect in person!:mad: It is about 30 miles away so worth a little trip so save on the postage but not if I get charged £20 on top.

Is the seller allowed to charge this?

cyberbob

Claire_Jones wrote: »

Is the seller allowed to charge this?

Simple answer Yes if it's stated in the listing.

soolin

I concur with Cyberbob, yes they can charge a collection fee if they tell you in advance and it forms part of the auction terms. However it puts so many people off bidding at all that you probably got yourself a bargain.

If you do go ahead and collect return the 'favour' and make sure you pay paypal and don't offer cash on collection. Hopefully seller will be so desperate for cash that you might be able to negotiate a really good deal.

Claire_Jones_3

Thank you for your replies. I realise I'd made a school girl error but was checking they could do it before I kicked up a fuss! It wasn't on the main listing only on the postage and payments tab which to be honest on a collection only item I didn't bother checking

soolin

Claire_Jones wrote: »

Thank you for your replies. I realise I'd made a school girl error but was checking they could do it before I kicked up a fuss!

Just don't forget, do not be tempted to assist them by paying cash, insist on your right to pay by paypal, hopefully that will make them see sense.

Also, exactly where is the charge shown, there is a possibilty that you could pay the amount and it won't pick up the charge, then see what they say, if I were you and it is shown wrongly I would pay the item cost immediately by paypal.. It all depends if it is shown correctly in the postage box or not, if it was merely added to the auction terms you might be able to swing this one, at least you'll avoid an NPB strike , if it is in the correct postage box then you haven't lost anything anyway.

Claire_Jones_3

soolin wrote: »

Just don't forget, do not be tempted to assist them by paying cash, insist on your right to pay by paypal, hopefully that will make them see sense.

Also, exactly where is the charge shown, there is a possibilty that you could pay the amount and it won't pick up the charge, then see what they say, if I were you and it is shown wrongly I would pay the item cost immediately by paypal.. It all depends if it is shown correctly in the postage box or not, if it was merely added to the auction terms you might be able to swing this one, at least you'll avoid an NPB strike , if it is in the correct postage box then you haven't lost anything anyway.

Thanks Soolin but it is in the postage box but I stupidly didn't check it thinking its collection only so nothing would be charged for. I've obviously missed a trick as a seller then!

I will insist on paying with paypal and will not agree to cancel the transaction which to be honest would save them similar to the £20 they want to charge me.

jaibaby

I am a person who charges for collection.

The reason being I sold a watch for £100. Ebay took £10 of charges straight away, plus the £4 odd to list the item (with a reserve), then got charged another £5 odd for receiving paypal payment (I would never do cash on collection!) So that left me with £80 odd. That's not too bad for this item in particular as I bought it at a car boot sale for 50p but imagine if I had paid say £90 for it - I would be at a loss. The fees are stupid on ebay. I know, if you don't agree with them, don't use them. But then my house would be full of junk! I always state that if you want to collect, there will be a charge of £xx.xx to cover listing fees. If they don't like it - they won't bid.

Jaxb_2

jaibaby wrote: »

I am a person who charges for collection.

The reason being I sold a watch for £100. Ebay took £10 of charges straight away, plus the £4 odd to list the item (with a reserve), then got charged another £5 odd for receiving paypal payment (I would never do cash on collection!) So that left me with £80 odd. That's not too bad for this item in particular as I bought it at a car boot sale for 50p but imagine if I had paid say £90 for it - I would be at a loss. The fees are stupid on ebay. I know, if you don't agree with them, don't use them. But then my house would be full of junk! I always state that if you want to collect, there will be a charge of £xx.xx to cover listing fees. If they don't like it - they won't bid.

Surely you are setting yourself up to be scammed, all the watch buyer has to do is go home wait a couple of days then file an item not received dispute with paypal and as you have no proof of posting/delivery you would lose the watch AND the money!!

BeenieCat

jaibaby wrote: »

I am a person who charges for collection.

The reason being I sold a watch for £100. Ebay took £10 of charges straight away, plus the £4 odd to list the item (with a reserve), then got charged another £5 odd for receiving paypal payment (I would never do cash on collection!) So that left me with £80 odd. That's not too bad for this item in particular as I bought it at a car boot sale for 50p but imagine if I had paid say £90 for it - I would be at a loss. The fees are stupid on ebay. I know, if you don't agree with them, don't use them. But then my house would be full of junk! I always state that if you want to collect, there will be a charge of £xx.xx to cover listing fees. If they don't like it - they won't bid.

So how do you cover your fees if you post the item?

Never mind, i already know the answer.

soolin

jaibaby wrote: »

I am a person who charges for collection.

The reason being I sold a watch for £100. Ebay took £10 of charges straight away, plus the £4 odd to list the item (with a reserve), then got charged another £5 odd for receiving paypal payment (I would never do cash on collection!) So that left me with £80 odd. That's not too bad for this item in particular as I bought it at a car boot sale for 50p but imagine if I had paid say £90 for it - I would be at a loss. The fees are stupid on ebay. I know, if you don't agree with them, don't use them. But then my house would be full of junk! I always state that if you want to collect, there will be a charge of £xx.xx to cover listing fees. If they don't like it - they won't bid.

Just a tip, admitting using an extra fee or your postage costs to you means you are less likely to find buyers anyway, which means your end prices are lower, and most of the buyers foolish enough to bid will merely pay by paypal knowing you will incur fees.

You might as well put 'please scam me 'across your auctions as you are setting yourself up for problems.

Either read and understand how ebay works, work out what buyers want and do that, or don't bother with ebay. It isn't rocket science.

Crowqueen

You got £80 for a 50p investment. That's fantastic.

If you had bought it for £90 you would have set your prices to cover that, presumably?

If you had sold it at a carboot you would have got 50p back for it --- so you are far, far better off using eBay.

Always look at the £80 you have, not the £20 you haven't got.