Avoid Barclaycard... £10000 stolen from my barclaycard

knightfox

foxyuk wrote: »

i dont use my credit card in petrol stations

ok just off phone,,,barclaycard uk fraud dept called me... they will send out dispute form with all transactions and i have to sign and return they will refund imediately.
told me no need to see police as barclaycard are liable and police do not get involved.

barclaycard security question is mothers maiden name and woman said easy for people to access family trees to pass this.. now i have password, i asked why do barclaycard wait till fraud happens before they change to password???

woman was telling me that a fraudster can hold details for max 2 years and many of them are employed in legitimate companies on short term basis

scary

At least its easily sorted in the end.

VictimOfImpersonation

knightfox wrote:

At least its easily sorted in the end.

Dream On! Believe me, and you would know if it happened to you, this kind of thing has no end in the first weeks or even months after you discover it. Getting the money back is a given because of the way the banks cosy with the police and say "We'll handle it, run along". The trouble is the real victim (the punter) never quite gets to the bottom of what happened. The disgrace behind the scenes is that there is usually a plethora of telephone recordings of the fraudster, mountains of CCTV evidence of them spending, and then of the 'authorities' shying from disclosing it or investigating it :mad:

OP wrote:

...many of them are employed in legitimate companies on short term basis

This could easily be taken as a description of the staff turnover in UK high street banking.

moonrakerz

VictimOfImpersonation wrote: »

Dream On! Believe me, and you would know if it happened to you, this kind of thing has no end in the first weeks or even months after you discover it. Getting the money back is a given because of the way the banks cosy with the police and say "We'll handle it, run along". The trouble is the real victim (the punter) never quite gets to the bottom of what happened. The disgrace behind the scenes is that there is usually a plethora of telephone recordings of the fraudster, mountains of CCTV evidence of them spending, and then of the 'authorities' shying from disclosing it or investigating it :mad:This could easily be taken as a description of the staff turnover in UK high street banking.

Why do people get so hysterical over Credit Card fraud ??

It 'aint their problem !!! The loss is the bank's NOT the card holder's.
There is no money for the card holder to "get back" - if it's fraudulent you don't pay it - simple.

Just tell the bank it wasn't your transaction and let them sort it out - that is why I use my credit card and not my debit card - then it really would be MY money.

VictimOfImpersonation

I don't think you would say that if it had happened to you. When you attribute the "loss" to the bank, you are not thinking big picture at all:

1) We all pay for it if we ever pay any interest or "fees" on our card accounts - fraud cost is part of the reason these are so high.

2) Society loses because card fraud is not taken serously enough by the banks or the police. The perpitrators are not caught, they just get more organised and sophisticated.

3) The "loss" or damage caused to victim accountholders includes time lost, distraction from their work, real distress and stress. Nowhere is this quantified or accounted for.

knightfox

@VictimOfImpersonation

I was more talking about getting his card back working. Presumably he would get a new card and all things would be okay by the end of this week.

As for what happened. Well the investigations take a long time and unless there is a police involvement then no one needs to tell the victim what happened.

In your sitaution try talking to the police again. Go though to the switch board, there a department for this. To be honest the police are really bad for this. I agree you would like to understand what happened. Also make sure that if you made a mistake its no longer easy for this to happen.

I am sure that you shred any documents with your name and address on before you put them in your rubbish. Also you are checking your credit reports. They are the main parts people can do to protect themselves. Any more advice I would like to know.

I did enjoy reading your comments on the thread earlier. Whilst I dont read all the threads on this site . Your comments are some of the best I have seen on here.

As you also state when you are a company director most of this info is easy to find and use. Even with the new rules, it takes time for this to filter through the internet searches etc.

knightfox

@ VictimOfImpersonation

One thing I dont believe is that its always the bank employees fault. I am sure that there is a small part of this. However if / when a fraudster wants to use your money they will. What I am saying it might not be a bank employee but a targeted event.

morganedge

moonrakerz wrote: »

that is why I use my credit card and not my debit card - then it really would be MY money.

I only have a debit card which someone was somehow able to steal about a grand from! I got the money back in a week or so.

There's so much fraud about. Seems like lots of free money to those with the knowledge of how it all works. The policeman I spoke to 'hinted' that the culprit would likely get away with it. Maybe they only actually investigate if the fraud is for like tens of thousands of pounds!?

I always thought that with the PIN number system etc that fraud like this would be rare, but there's clearly easy ways around it!
Do america still only require a card and a signature in order to use someones card? That must be a fraudsters wet dream!

knightfox

morganedge wrote: »

I only have a debit card which someone was somehow able to steal about a grand from! I got the money back in a week or so.

There's so much fraud about. Seems like lots of free money to those with the knowledge of how it all works. The policeman I spoke to 'hinted' that the culprit would likely get away with it. Maybe they only actually investigate if the fraud is for like tens of thousands of pounds!?

I always thought that with the PIN number system etc that fraud like this would be rare, but there's clearly easy ways around it!
Do america still only require a card and a signature in order to use someones card? That must be a fraudsters wet dream!

If the do the transaction online then they dont need your pin. Also I feel that this by overseas gangs. Who will ofetne have their people in shops in their countries. So will make these cards work, what ever they need to do.

I was behind someone at a petrol station in London last week. Kept on forgetting his pin.The girl said that he could sign if he needed to. In the end he remembered his no.

foxyuk

oh i will get my money back..!!!.. thats only part of it all... i feel as if someone has trampled all over me..

where was barclaycard security???? when blocking the card , then the person doing a change of address, 2 new cards and 2 new pins and for the record they spent £2000 each day for 5 days... surely there are alerts that should be put in place for each amendment..... the downfall is india and i am convinced of it.....
as a company only security is mothers maiden name ..... scandalous........ they should be asking what was last balance? how you pay it|? passwords?

As a poster said i have been told its been used in co-op for furniture, newsagents, petrol stations etc so there will be cctv at end of the day crook never gets done and its me the victim left with the scars

at end of day its fine to say i will get money back that is the result but the cause will never be rectified.... i am now going to pay cash for everything, avoid internet transactions u might say im rash but thats the way i feel at mo.

Yes police wont be interested when i see them later because barclaycard pick up the bill.... problem is these crooks will continue to do it as system must be easy to abuse

moonrakerz

VictimOfImpersonation wrote: »

I don't think you would say that if it had happened to you. When you attribute the "loss" to the bank, you are not thinking big picture at all:

1) We all pay for it if we ever pay any interest or "fees" on our card accounts - fraud cost is part of the reason these are so high.

2) Society loses because card fraud is not taken serously enough by the banks or the police. The perpitrators are not caught, they just get more organised and sophisticated.

3) The "loss" or damage caused to victim accountholders includes time lost, distraction from their work, real distress and stress. Nowhere is this quantified or accounted for.

1. It has happened to me. Apart from a bit of inconvenience, no great problem, certainly no "real distress and stress".

2. Yes, in the long run I do carry a small percentage of the losses of mine and everyone's cards. I do the same on my car insurance, my house insurance - both of these industries are riddled with fraudulent claims. What will my getting all worked up about it do ? Zilch !

3. I have long thought that the banks are happy with a certain level of fraud, it allows them to do things which in a "perfect" world they wouldn't get away with.