Npower £70m giveaway - claim your share Monday 11/10/2010

catch_me_if_you_can

Cougargb wrote: »

I found an unexpected deposit in my account of £65.60 from NPower yesterday, so all you NPower customers check your accounts!

I haven't had any communication from NPower at all!

We had a refund last week too, but it was because they have recalculated our monthly DD (reduced) as we have in the last few years reduced our gas and electricity usage greatly. Nice £79 back AND lower monthly payments.

Know we're going to the winter quarter but my OH does keep records of our readings and we pretty much use the same each week iykwim looking back, and as last winter was soooo cold, we used to huddle round the candle. If it got particularly cold, we would light it...

The overpayment letter referred to in this thread arrived today. Had to log in and verify my address - same address as I am now - still their customer and we're getting £25-odd.

kiwichick

I got a letter today, quite unexpected as hadnt heard anything about this previously. Apparently I am due back £21.24 but have to provide account numbers and dates of supply. As I am a bit of a "tart" when it comes to electricity supply I have no idea?? Will try phoning tomorrow.

catch_me_if_you_can

Kiwichick - don't worry - you have the info they ask for in the letter. If you go online it'll ask your surname, postcode and the reference number in the letter - do that, it will bring up your record with them and it's one "confirm" button. I did this yesterday (after rummaging to find the paperwork and didn't need it)

HTH

cdodd

cdodd wrote: »

I am in the same position and didn't know whether to contact them so filled in the online form posted above I got an email back today saying I was entitled to a refund, didn't say how much for and that I would get a form to take to the PO withing 8 weeks.

Online form link here

http://www.npower.com/web/PaymentstoGasCustomers/index.htm

got my cheque for £50.13 in the post yestrerday money claimed from PO today!

Babiesmummy_2

Got mine on Tuesday, nice little Brucie Bonus

ee52gk

Does anyone know how the compensation is being calculated?

I have been back over my bills and reckon I'm due more than double what I've been offered even before interest.

meggsy

ee52gk wrote: »

Does anyone know how the compensation is being calculated?

I have been back over my bills and reckon I'm due more than double what I've been offered even before interest.

Apart from using the date of joining npower, exactly how they are
calculating the refunds hasn't been clearly explained. Would you mind telling us your month of joining npower ?

There is another thread here you might like to see ...
https://forums.moneysavingexpert.com/discussion/2762108=

susiecm3

Got mine this morning a lovely £92.94 :j

I had heard about it but because i never usually get anything back i took no notice, i nearly ignored this as i thought it would be a statement, glad i opened it straight away :beer:

kelbag_2

I got mine as well, £71.43. I was really surprised as I couldn't remember being with NPower during that time, gone through my bank statements and couldn't find any dd's to them.

Lovely little gift to myself coming up

meggsy

susiecm3 wrote: »

Got mine this morning a lovely £92.94 :j

I had heard about it but because i never usually get anything back i took no notice, i nearly ignored this as i thought it would be a statement, glad i opened it straight away :beer:

The amount that is being repaid has been described as a lottery as it is based on the date of joining npower and some are querying the amount they have received. I think you hit the jackpot susiecm