Npower £70m giveaway - claim your share Monday 11/10/2010

meggsy

pencekeeper wrote: »

I wonder if someone could give me their thoughts on my situation. My anniversary with Npower is late Nov, and I've received a payback of £35 - £45 (paperwork at home, can't remember exactly).

My understanding is this is due to primary rate units I was charged in excess of the annual maximum permitted. However, when I look at my bills (or rather the spreadsheet I keep of the pertinent details), I don't think I've had excess units billed - but I may not fully grasp which date range I should be looking at.

Bills:


What am I missing?

Hi pencekeeper, you will get a better response if you copy and paste your comment here

https://forums.moneysavingexpert.com/discussion/2762108

HTHs

*Louise*

Apparently we are due £16 back :rotfl:

Won't be using them again in a hurry

poshstock66

Got my payment letter today for £81.91 - that's the car tax sorted! :j

meggsy

Hi there, just a reminder about the npower refunds as
Consumer Focus say there is still £20 million to be repaid to gas customers.

See here ....
https://forums.moneysavingexpert.com/discussion/3007596

sirbrainy

Saw that...strange how Npower SAID no need to ring as they would organise the refunds automatically...but somehow they have forgotten to do that.

Funny how much better it is to have £20 million in the bank than give it back to the customers you have cheated...

jaks111

thanks im going to look into this tomor i have been a customer with npower for years i pay monthly direct debit i never knew anything about this i heard it on the radio today why dont they just post out what is owed why should we have to claim it back they know we are with them i keep thinking of canging supplier but dont know who to as i think they are all the same

ps as anyone got the number you call will post back here as how i get on

thanks

meggsy

Hi there, just a reminder about the npower refunds as
Consumer Focus say there is still £20 million to be repaid to gas customers.

See here ....
http://forums.moneysavingexpert.com/....php?t=3007596