fake uggs!!

Equaliser123

lucie1973 wrote: »

will probably end up giving them to my daughter.

Well if you are happy for her to wear the work of a slave or a child labourer, then great.

stclair

lucie1973 wrote: »

thanks stclair for the link, i have now emailed ugg australia and reported it, i paid with my debit card, i dont think i have got a chance of getting my money back, will probably end up giving them to my daughter.

Which debit card was it a visa debit or electron?

lucie1973

i used a visa debit card

stclair

lucie1973 wrote: »

i used a visa debit card

Well try and get a refund from the shop first if you have no joy contact your card issuer and request a chargeback.

This is for cases where goods delivered are not as described,
where the goods delivered are defective, or if goods or
services are not received - including when the seller has

ceased trading.

lucie1973

i have emailed them but wont get a reply until tomorrow morning because of the time difference, thanks for the advice.

stclair

lucie1973 wrote: »

i have emailed them but wont get a reply until tomorrow morning because of the time difference, thanks for the advice.

Your welcome I hope you get it sorted out :cool:

Estrella_Azul

I purchased a pair on the very same site as Lucie1973, received them yesterday and yes they are unfortunately counterfeit. I particularly did a lot of research before I purchased as I knew there were a lot of people out there selling fakes. I checked the lists of counterfeit websites and this one was not listed. However, I have now reported them to UGG Australia and hopefully they will get them closed down. I have sent the counterfeit site an email telling them I want my money back as I have been sold counterfeit goods and the boots are ready for them to collect. I dont suppose I will hear from them, but you never know. I paid via credit card and the card company are going to deal with it as the goods were not as described. They did ask for proof that they are counterfeit and that I get them checked by someone who can put it in writing but there are not many companies out there willing to say they are fake and put their name to it!

lucie1973

whenever i have emailed them, they have emailed me back, normally early hours of the morning due to time difference, they have so far offered me 10% refund but i have refused and said i want 100%, just waiting for a reply now! email address is [EMAIL="uggsshops@gmail.com"]uggsshops@gmail.com[/EMAIL]

Caz3121

in the "about us" it states
"UGG" is not a brand name but an age old generic term for this style of Australian-made sheepskin boot.
so guess they will argue you got what you bought....good luck

Freddie_Snowbits

lucie1973 wrote: »

i am not sure if i am in the right forum, please let me know if i am not. i just received a pair of ugg boots i bought of this web site ugg-xmas-sale.com they have the ugg australia logo so i assumed they were real but there not, they are fake!! i paid just over £70 for them (they were advertised in the sale) is there anything i can do to get my money back, i am wary of sending them back as i dont think i will see my money again,

Oh dear, you wanted that lovely trinket for a cheap price.

Guess that is what has been delivered! Mind you, we used to get some half decent fake tee shirts years back in the Middle East. I remember one numptie I worked with who thought they were real, saying I must be loaded for wearing them at work.

I never had the heart to tell her they were fakes!!!!