MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

squidgeum

ukmonkey wrote: »

My first job for RE in over 6 months is booked for this weekend, just received an "are you still doing this job?" email.

I now remember why I hate this outfit so much.

I was actually tempted to reply with "I was still going to do the job, but as you've wasted 2 minutes of my life that I'll never get back, I'm now not going to, so cancel it and shove it up your bottom", but I didn't as it's to one of my favourite places.

:rotfl:These emails are getting more and more frequent, and more and more annoying. Then there's the "Don't forget to enter your report by 11am" one to follow :mad:. But to add insult to injury they deduct points for bu**er all anyway (not that they matter).

lovetowinacar

lucylou wrote: »

I did an assignment for a bank for them and was blocked at the entrance and asked if I needed help .The member of staff was very insistent so I had to tell her what I was going to do at the counter and so could not do the counter interaction.I did everything else though.I just received an email from GFK stating that I will not be paid as I did not do the counter bit and I can't find a telephone number to call them.I was in the bank for more than 20 mins and I am not happy about not being paid.Does anyone have a telephone number for them please?:(

I had a really awkward bank cashier once who insisted that at her branch they never give receipts for transactions paid in over the counter using the loose paying in slips located on the counter. She informed me I either use the paying in slip at the back of my cheque book or no receipt! I insisted I needed a receipt and I had run out of slips at the rear of my cheque book. The senior cashier agreed with her and suggested I use my "usual" branch if I want a receipt in future..... no wonder the number of complaints has risen!

Sorry can't help with the telephone contact number. Is there one on the job notes?

lucylou

No,can't find any in the job notes so I wrote them an email

squidgeum

lucylou wrote: »

No,can't find any in the job notes so I wrote them an email

Did you not print off your cover sheet? That would have the details, as would the beginning of the questionnaire.

misssarahleigh

weeg wrote: »

Thanks guys for the suit advice. My client doesn't have a girlfriend, hence he has me. Dunno if I can tell you my company name, in case it counts as advertising? I'm a personal concierge - basically a freelance p.a and errand runner. This particular bloke is single, solvent and works 70 hour weeks.

Can I say the company? It's the sort of work that might sut some of you guys, so long as you don't live in Glasgow, of course!

I'm intrigued!

TractorGirl327

ukmonkey wrote: »

My first job for RE in over 6 months is booked for this weekend, just received an "are you still doing this job?" email.

I now remember why I hate this outfit so much.

I was actually tempted to reply with "I was still going to do the job, but as you've wasted 2 minutes of my life that I'll never get back, I'm now not going to, so cancel it and shove it up your bottom", but I didn't as it's to one of my favourite places.

Oh I never saw the release of donut jobs. Hope you've got plenty of fuel in your car for the journey!

serendipity2706

weeg wrote: »

Thanks guys for the suit advice. My client doesn't have a girlfriend, hence he has me. Dunno if I can tell you my company name, in case it counts as advertising? I'm a personal concierge - basically a freelance p.a and errand runner. This particular bloke is single, solvent and works 70 hour weeks.

Can I say the company? It's the sort of work that might sut some of you guys, so long as you don't live in Glasgow, of course!

I want his phone number

lucylou

Unfortunately my printer was not working so I just wrote notes about what I had to do

proshopper

lucylou wrote: »

Unfortunately my printer was not working so I just wrote notes about what I had to do

They say the paperwork MUST be printed. If I can't physically print it for any reason (e.g. when out in the field and using netbook), I print a copy to file. That way I'm complying with their requirements.

Luckily, I have never been intercepted before the counter on any of these jobs. If done outside the peak times (there is usually a sign at the counter) non customers can transact, including getting change, which is the one I always try. It seems a bit strange to reject your assignment because you were intercepted before the counter (as long as you reported this). Some of the branches I have done have had no proper counters anyway, so the brief says not to attempt the counter transaction.

Becles

proshopper wrote: »

Auditing in local shops can also be difficult: it takes twice as long when I keep coming across people I know, and they want to know why I am wandering around with a camera and a clipboard.

The best one I had was when a man came up and asked "are you the lady with Bob and Jack?" They're my dogs names! It's a man I talk to when I bump into him on the field with his dog, and I'm normally in tatty old clothes. He wasn't sure if it was me or not as I looked smart :rotfl:

ukmonkey wrote: »

My first job for RE in over 6 months is booked for this weekend, just received an "are you still doing this job?" email.

They really bug me! I've never let RE down and I've been working for them for years. I'm always tempted to send something sarcastic back