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60% off @ www.memorybits.co.uk

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  • pepsimax
    pepsimax Posts: 119 Forumite
    youre lucky to of got part of your order...mine is still processing,altho fingers crossed it will arrive at some point,luckily i paid by creditcard,so i can atleast get my money back if ive not received my orders in 28days
  • liam8282
    liam8282 Posts: 2,864 Forumite
    pepsimax wrote: »
    luckily i paid by creditcard,so i can atleast get my money back if ive not received my orders in 28days

    How do you go about getting your money back? I have never had to do it before.
  • mrroy
    mrroy Posts: 57 Forumite
    edited 6 October 2010 at 11:29AM
  • CooliceT
    CooliceT Posts: 132 Forumite
    edited 6 October 2010 at 11:53AM
    Hi All.

    My first post,
    I saw this on HDUK and I thought it was too good to be true... sadly... I ordered and spent - Total: £423.53...

    Paid via the credit card and all money been taken, my order is still:


    Order: ****** (Awaiting Verification)
    Date Ordered Wednesday 29 September, 2010


    no contact, nothing... I've phoned, emailed... now in a paypal dispute...
    shocking buisness and company... never buying anything with the words "bits" in it again!!!


    certainly put me off dodgy websites for awhile.
  • liam8282
    liam8282 Posts: 2,864 Forumite
    Could anybody who knows about credit card chargebacks on mastercard, point me in the right direction on how to do it, or explain how to do it?

    Thanks.
  • daska
    daska Posts: 6,212 Forumite
    Part of the Furniture Combo Breaker
    CooliceT wrote: »
    Hi All.

    My first post,
    I saw this on HDUK and I thought it was too good to be true... sadly... I ordered and spent - Total: £423.53...

    Paid via the credit card and all money been taken, my order is still:


    Order: ****** (Awaiting Verification)
    Date Ordered Wednesday 29 September, 2010


    no contact, nothing... I've phoned, emailed... now in a paypal dispute...
    shocking buisness and company... never buying anything with the words "bits" in it again!!!


    certainly put me off dodgy websites for awhile.

    They certainly didn't behave like this before, I have ordered from them several times and had no problems, even with returns/replacements. Let's hope this is a temporary blip.
    Eat food. Not too much. Mostly plants - Michael Pollan
    48 down, 22 to go
    Low carb, low oxalate Primal + dairy
    From size 24 to 16 and now stuck...
  • liam8282
    liam8282 Posts: 2,864 Forumite
    I am not sure what to think, especially as I have received part of my order.

    I could understand them being overwhelmed by the mad rush with the 60% offer, but on the other hand can't understand how they have had time to stop there website taking orders, but not even put a notice up saying what the delay is.
  • RainFox
    RainFox Posts: 60 Forumite
    mrroy wrote: »

    Aghh! they use a hotmail account ??! Sounds very dodgy, also sounds like a one man band run website who may just forward on orders.

    Thanks for the link
  • I have bought from Memory bits for a while and not had a problem, even when returning kit.
    Since their 60% off offer there have gone quiet. No live chat, no emails, no telephone.

    If I look up my order number says it still being processed. however if you look up other peoples orders by changing the number some have been sent out. I am guessing it depends on what people ordered and what was in stock.

    Will give them a bit longer and see what happens, hoping its just a blip and they are overloaded with orders.
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