Tesco misprice discussion area part 11

Clasics

Constantine wrote:

To try and claim a price is incorrect because the offer has expired is pretty weak, imo. Not sure I could try that one with a straight face.

I also think that never repairing your in-store scanners (or maybe actually disabling them purposely) because you are frightened of just how many of your prices are incorrect is also pretty weak. (not having a go at you personally or your store, but Tesco as a whole, btw). 'Confident in the prices we charge?' I think not.

balloonist

TescoEmployee wrote:

I am an employee at Tesco and i just want to say a massive thank you for all the above information - I have alerted head office and will be monitoring this forum and e-mail out to all stores whenever there seems to be a pricing problem so that it can be recitified.

This forum is complete abuse of the Tesco refund system so i must say THANK YOU once again for all the detailed information regarding refunds, clubcard scams etc, - I look forward to reading your messages and e-mailing action to take to all Tesco stores in the UK.

Horray for you. Best laugh on this site for years. I'm very impressed as any "Tesco Employee" could have done a google search for "Tesco Misprice" and found the #1 option for some years now has always been this site.

Have you found anymore yet??? Here's a clue "Welsh Athlete". Let me know when you have the answer.

Anyhow please post in the correct site and let's get on with business.

Please inform us of your role. Surely Tesco Employee isn't Sir Terri? Are you a chief bean stacker or on the Customer Service Desk??? I know a lot of Tesco Employees who use this site for their shopping. Never found one as loyal as you. They must pay well!!

crocker

I am visiting Plymouth Big T today.Foxes mints & Princes american style 6 hot dogs.BOGOF but no SEL to support current T flyer.

rdwarr

sarah_skint wrote:

personally i wouldn't phone up and let them know i wanted to scan everything in store for an R+R and i wouldn't attempt to be too greedy to start with do that once you have a couple of little uns under your belt!

If people ring up first and ask the store which items are currently mispriced they it may save a wasted journey

Housemartin_2

Farhan wrote:

not a legal expert but im pretty sure the price that should be payed is the price displayed AT THE POINT OF SALE. i.e. on the shelf when you buy it, if the offer has ended thats their fault not yours. Legally they have 2 sell it to you at that price.

I know there's been a couple of replies to this but this is still such a common misconception I thought it might be worthwhile explaining the legal position a bit more fully.
A retailer does not have to sell at the advertised price, infact he doesn't have to sell you it at all. It's all to do with contract law, and when the offer and acceptance actually takes place. The first step in a contract is for one party to make an offer to the other. The misconception seem to arise because people assume that displaying say, a can of beans priced at 30p is the store offering to sell them to you at that price. In law it isn't, it's the shop inviting you to make them an offer - legally an 'invitation to treat'.
When you take the beans to the checkout you are actually making the offer to buy, 'I offer to buy these from you for 30p.' The retailer accepts and the beans and money change hands. If the goods have been mispriced and the retailer spots it, he has every right to make a counter offer - 'I won't sell them at 30p. but I will sell them at 40p.' It's then upto you whether you accept this new offer. Once the goods and cash have changed hands however, the contract is complete so if the retailer recognises his mistake at this stage it's too late.
Where the retailer is guilty is in mispricing the stock and this is dealt with under different legislation and orders..

FloFlo

Housemartin wrote:

I know there's been a couple of replies to this but this is still such a common misconception I thought it might be worthwhile explaining the legal position a bit more fully.
A retailer does not have to sell at the advertised price, infact he doesn't have to sell you it at all. It's all to do with contract law, and when the offer and acceptance actually takes place. The first step in a contract is for one party to make an offer to the other. The misconception seem to arise because people assume that displaying say, a can of beans priced at 30p is the store offering to sell them to you at that price. In law it isn't, it's the shop inviting you to make them an offer - legally an 'invitation to treat'.
When you take the beans to the checkout you are actually making the offer to buy, 'I offer to buy these from you for 30p.' The retailer accepts and the beans and money change hands. If the goods have been mispriced and the retailer spots it, he has every right to make a counter offer - 'I won't sell them at 30p. but I will sell them at 40p.' It's then upto you whether you accept this new offer. Once the goods and cash have changed hands however, the contract is complete so if the retailer recognises his mistake at this stage it's too late.
Where the retailer is guilty is in mispricing the stock and this is dealt with under different legislation and orders..

Does it really matter. The only thing when R&Ring you need to be is overcharged. This means that you have paid more than is dsplayed on the product or the shelf. Nothing to do with offers to treat etc.

MyUserNamesTaken

Housemartin wrote:

I know there's been a couple of replies to this but this is still such a common misconception I thought it might be worthwhile explaining the legal position a bit more fully.
A retailer does not have to sell at the advertised price, infact he doesn't have to sell you it at all. It's all to do with contract law, and when the offer and acceptance actually takes place. The first step in a contract is for one party to make an offer to the other. The misconception seem to arise because people assume that displaying say, a can of beans priced at 30p is the store offering to sell them to you at that price. In law it isn't, it's the shop inviting you to make them an offer - legally an 'invitation to treat'.
When you take the beans to the checkout you are actually making the offer to buy, 'I offer to buy these from you for 30p.' The retailer accepts and the beans and money change hands. If the goods have been mispriced and the retailer spots it, he has every right to make a counter offer - 'I won't sell them at 30p. but I will sell them at 40p.' It's then upto you whether you accept this new offer. Once the goods and cash have changed hands however, the contract is complete so if the retailer recognises his mistake at this stage it's too late.
Where the retailer is guilty is in mispricing the stock and this is dealt with under different legislation and orders..

Housemartin, your intentions are good. However, this has been explained to people time and time again on this thread. Unfortunately, it doesn't seem to stop people making incorrect assumptions...

We could talk about the R&R policy being a unilateral offer, if you like (as per Carlill vs Carbolic Smoke Ball Company 1893).

Housemartin_2

There seem to be a lot more reference to, legislation, Trading Standards, and Tesco standing their ground a bit more just lately.
Just a thought, but if TS ever did investigate or prosecute Tesco under mispricing rules the firt thing they'd do is tighten their procedures and all these nice goodies would disappear.

Clasics

Housemartin wrote:

I know there's been a couple of replies to this but this is still such a common misconception I thought it might be worthwhile explaining the legal position a bit more fully.
A retailer does not have to sell at the advertised price, infact he doesn't have to sell you it at all. It's all to do with contract law, and when the offer and acceptance actually takes place. The first step in a contract is for one party to make an offer to the other. The misconception seem to arise because people assume that displaying say, a can of beans priced at 30p is the store offering to sell them to you at that price. In law it isn't, it's the shop inviting you to make them an offer - legally an 'invitation to treat'.
When you take the beans to the checkout you are actually making the offer to buy, 'I offer to buy these from you for 30p.' The retailer accepts and the beans and money change hands. If the goods have been mispriced and the retailer spots it, he has every right to make a counter offer - 'I won't sell them at 30p. but I will sell them at 40p.' It's then upto you whether you accept this new offer. Once the goods and cash have changed hands however, the contract is complete so if the retailer recognises his mistake at this stage it's too late.
Where the retailer is guilty is in mispricing the stock and this is dealt with under different legislation and orders..

..or in many cases nowadays in Tesco not actually displaying a price at all.

MyUserNamesTaken

Clasics wrote:

..or in many cases nowadays in Tesco not actually displaying a price at all.

Which is an offence under the Price Marking Order 2004.