JJB gave grandsons ipod away.

Physio88

pulliptears wrote: »

Itunes stores this information. You do not need the ipod plugged in to retrieve it.

I think it is very unlikely the ipod will ever be retrieved, its quite possible that the ipod will have been sold on by now. However, if the woman can be identified by the CCTV/credit or debit card then this would not be neccessary as the CCTV and JJB staff witness statements would surely be sufficient evidence.

Googlewhacker

pulliptears wrote: »

Itunes stores this information. You do not need the ipod plugged in to retrieve it.

But how does this prove that the Ipod the woman took is the 11 year olds if you can't get the IPOD

adouglasmhor

Physio88 wrote: »

I realise that they can post what they like and fairly so have the right to do this; on this we are agreed. Its just a shame that they feel the need to when it bears no relevance or usefulness other than trying to impose their absurd views on the readers.

Even adults lose things from time to time. Can you honestly say you have never lost anything? Bearing this in mind, should you not be allowed to own anything in case you lose it?

This does not excuse the fact that the ipod was lost temporarily, found, and then stolen.

I agree it was stolen, which is shocking. The JJB staffers were naïve rather than negligent I think. The fact I sometimes lose things is a good reason I do not take them to places where I am likely to be distracted with other things and be trying on clothing etc. and lose them. Maybe that is just me though.

Physio88

Deleted_User wrote: »

I don't see why there is such argument over such a simple legal issue.

JJB have done nothing wrong legally. They might have been silly in not checking the identity of the person claiming the iPod, but they're a shop not a lost property office and there's no legal requirement for them to act as custodians for lost property handed in to what might be quite casual weekend staff. Often there is no policy on these things: nor should there be, surely? The cashier's job is to serve customers and they should be expected to use common sense in handling someone passing a lost item to them.

As such, nothing you can do about JJB I'm afraid.

As for the lady who took the iPod, that is theft, pure and simple. She satisfies the mens rea for the crime by dishonesty: she appropriated the property belonging to your grandson with the intention to permanently deprive; and would surely have done this deliberately rather than accidentally as I assume the device has different content and songs on it to the one that she lost.

As such, she is a thief and the police should pursue her.

Will they? Well...unlikely. And as much as you might want them too, reasonably you can't expect them to investigate every case of an iPod getting stolen: they would be inundated!

So, I'm sorry to be the bearer of bad news but I think you'll need to take this one of the chin and hope that the police find out the identify of the mystery woman.

I don't see how this would be anything but an open and shut case for the police. As the OP says there is CCTV of the incident and the woman paid by credit/debit card. Surely, just using this evidence they could quickly find the woman and use the evidence they have to press for a return or a reimbursement with the threat of criminal proceedings.

pulliptears

Physio88 wrote: »

I think it is very unlikely the ipod will ever be retrieved, its quite possible that the ipod will have been sold on by now. However, if the woman can be identified by the CCTV/credit or debit card then this would not be neccessary as the CCTV and JJB staff witness statements would surely be sufficient evidence.

Possibly so, but worthwhile getting hold of the serial in case she is ever caught with the goods on her person.

pulliptears

Googlewhacker wrote: »

But how does this prove that the Ipod the woman took is the 11 year olds if you can't get the IPOD

If the woman is identified and questioned and happens to have an ipod in her handbag with the same serial number I think that about proves it don't you?

adouglasmhor

Googlewhacker wrote: »

But how does this prove that the Ipod the woman took is the 11 year olds if you can't get the IPOD

Receipt, packaging, log on record at iTunes. It's up to the police to recover stolen goods though. You can only give them the info.

Googlewhacker

Physio88 wrote: »

I think the primary route the OP should take should be in a police investigation into the woman who stole the ipod, not JJB who were just irresponsible and careless in giving the theif the item. However, if JJB are unwilling to help and are intentionally getting in the way and preventing justice being served then there could well be a case against them.

They are unwilling until the police are involved and quite rightly so, I would not tell a customer the details of another customer or use them to track them down until required as this puts you in dodgy land regards data protection etc

cyberbob

I've not read all the Bickering on this thread so apologies if this has been mentioned but does the OPs House Insurance cover items like this? It's worth checking.

Physio88

adouglasmhor wrote: »

I agree it was stolen, which is shocking. The JJB staffers were naïve rather than negligent I think. The fact I sometimes lose things is a good reason I do not take them to places where I am likely to be distracted with other things and be trying on clothing etc. and lose them. Maybe that is just me though.

I don't think it is just you, but equally there are a lot of people who do either by neccessity or choice carry expensive items with them. My girlfriend takes her ipod with her everywhere, however, she has the right to do this without being judged if she was to lose it. :beer: