Nationwide ppi update

debbieblueeyes

Hi all,has anyone claimed ppi from nationwide?if so have you got the address?what was the outcome? Im just about to send off the first letter ive asked my branch for the address but they said just bring it into the branch and theyll forward it,i would rather send it myself as i was going to send it recorded delivery. Any advice! what would you do?

di3004

debbieblueeyes wrote: »

Hi all,has anyone claimed ppi from nationwide?if so have you got the address?what was the outcome? Im just about to send off the first letter ive asked my branch for the address but they said just bring it into the branch and theyll forward it,i would rather send it myself as i was going to send it recorded delivery. Any advice! what would you do?

Hi there

I don't blame you not going to the branch, lots have done this and its know that they have not passed them on, so best to deal with them direct.

Hopefully someone will confirm but the address i have here from our address thread......

Nationwide Building Society
Nationwide House
Pipers Way
Swindon
SN38 1NW

Or ask the financial ombudsman service (FOS) to make sure, they should have the correct one.
http://www.financial-ombudsman.org.uk/contact/index.html

Hope this helps, good luck and please keep us posted, cheers.

debbieblueeyes

Thank you ill check it out ;-)

debbieblueeyes

Hi again,thought id post n let you all know i finally sent the 1st stage fos questionare yesterday by recoerded delivery i found the address on a letter i received this year,ill post again when i receive an answer.

debbieblueeyes

Hi all i recieved my first response from nationwide today just to let me know that they are "investigating" my complaint and "hope to be in a position to issue our response by 14th october 2010",

di3004

debbieblueeyes wrote: »

Hi all i recieved my first response from nationwide today just to let me know that they are "investigating" my complaint and "hope to be in a position to issue our response by 14th october 2010",

Good luck Debbie and thank you for posting your update, fingers crossed for a good outcome.;)

TwistedPsycho

debbieblueeyes wrote: »

Hi all i recieved my first response from nationwide today just to let me know that they are "investigating" my complaint and "hope to be in a position to issue our response by 14th october 2010",

Hi Debbie,

Just want to say best of luck. I am currently in the process for Nationwide and they sent a letter asking for more time; due to expire in about 10 days!

debbieblueeyes

Hi all received another letter from nationwide to say; "our investigations are taking a little longer then anticipated because we have had to contact another department to request information that we require".then it says that they should be able to give us a full response by 11 november 2010.

debbieblueeyes

TwistedPsycho wrote: »

Hi Debbie,

Just want to say best of luck. I am currently in the process for Nationwide and they sent a letter asking for more time; due to expire in about 10 days!

Hi thanks,Best of luck to you to.keep me posted on how you get on.:)

dragonmonkey

debbieblueeyes wrote: »

Hi all received another letter from nationwide to say; "our investigations are taking a little longer then anticipated because we have had to contact another department to request information that we require".then it says that they should be able to give us a full response by 11 november 2010.

Hi Debbie,

I too in the process off claiming -

Sent letter on the 1st of September, got a reply stating they should be in a position to answer by the 30th. Got a letter on the 30th stating same as yours.... "our investigations are taking a little longer then anticipated because we have had to contact another department to request information that we require". and should be able to give a full responce by 28th October (which is when the 8weeks is up!)

Take it everyone getting the same response letters:mad:

debbieblueeyes

dragonmonkey wrote: »

Hi Debbie,

I too in the process off claiming -

Sent letter on the 1st of September, got a reply stating they should be in a position to answer by the 30th. Got a letter on the 30th stating same as yours.... "our investigations are taking a little longer then anticipated because we have had to contact another department to request information that we require". and should be able to give a full responce by 28th October (which is when the 8weeks is up!)

Take it everyone getting the same response letters:mad:

I think their trying to fob us off :mad: