Self-scan supermarkets - arggggh

thelawnet

I went in Sainsburys today, with a pushchair, picked up a bottle of milk, placed it on top of the pushchair, went to the self-scan, scanned it then placed the bottle back on top of the pushchair. It said 'place item in bagging area'. I didn't want to, I didn't need a bag, I just wanted to pay for the milk and leave. I stared at it looking for the 'skip bagging' button. Just then a staff member came along 'you have to place it on the scales'. I picked up the bottle sullenly.... and it slipped out of my hands and exploded all over the floor.

I walked out without any milk.

Helix

thelawnet wrote: »

I went in Sainsburys today, with a pushchair, picked up a bottle of milk, placed it on top of the pushchair, went to the self-scan, scanned it then placed the bottle back on top of the pushchair. It said 'place item in bagging area'. I didn't want to, I didn't need a bag, I just wanted to pay for the milk and leave. I stared at it looking for the 'skip bagging' button. Just then a staff member came along 'you have to place it on the scales'. I picked up the bottle sullenly.... and it slipped out of my hands and exploded all over the floor.

I walked out without any milk.

It says place it in the bagging area not a bag. They are not forcing you to use a bag, you just need to place it on the scales so they can weigh it and check you are not putting things through your not paying for. Its not really that difficult to understand.

DCFC79

thelawnet wrote: »

I went in Sainsburys today, with a pushchair, picked up a bottle of milk, placed it on top of the pushchair, went to the self-scan, scanned it then placed the bottle back on top of the pushchair. It said 'place item in bagging area'. I didn't want to, I didn't need a bag, I just wanted to pay for the milk and leave. I stared at it looking for the 'skip bagging' button. Just then a staff member came along 'you have to place it on the scales'. I picked up the bottle sullenly.... and it slipped out of my hands and exploded all over the floor.

I walked out without any milk.

you have to put the item in the bagging area, whether or not you use a bag is up to you, the hint is when it says "bagging area",

for some reason my mum hasnt got the idea of this whole bagging area thing as she will scan something and put it in her own bag and then the machine has a hissy fit as the item isnt in the bagging area,

KierNet

I think they are brilliant, use them all the time unless there is a empty till, seems to be the only people who dislike them are those who can't understand how to use them.

DCFC79

KierNet wrote: »

I think they are brilliant, use them all the time unless there is a empty till, seems to be the only people who dislike them are those who can't understand how to use them.

ive seen a guy have a go at 1 machine as he was trying to put his money in the machine but it was a card only till which he didnt see

thelawnet

Helix wrote: »

It says place it in the bagging area not a bag. They are not forcing you to use a bag, you just need to place it on the scales so they can weigh it and check you are not putting things through your not paying for. Its not really that difficult to understand.

Fatal flaw in that is I could have just left the item hidden in the pushchair and not paid for it at all. Or scanned three but taken four. Or anything really.

Other self-scans will let you skip bagging, I don't see why Sainsburys wants to weigh my single bottle of milk.

POPPYOSCAR

I used to quite like them until I left a bag with an expensive item still hanging on the bag holder.

Errata

Having got into the very bad habit of talking to my lappy when it needs a good telling off, I found myself giving a load of backchat to the self scanning system the other day Not that it didn't need it

moonrakerz

Errata wrote: »

I found myself giving a load of backchat to the self scanning system the other day Not that it didn't need it

I often have to tell it to "shut up" when I am tying to get cash out to pay for the shopping and the b****y thing keeps badgering me to "scan the next item" - Grrrr !!

FLAPJACK

On principle I won't use them.


1 I don't WORK for the supermarket


2 It's putting people out of work.


3 I just feel they are the ultimate ripoff....not only do we pay over the top for the goods with the bigboys....as is proven by discount supermarkets but now WE are expected to do the job for them as well....and just what are we saving? a few minutes..which it seems reading the posts here are spent trying to get the things to work anyway.