Self-scan supermarkets - arggggh

FLAPJACK

In reply to post 85.

It seems the only people who use them are the ones who don't understand the reasons why the stores spend money on installing these things...it's certainly NOT for YOUR benefit.

Tupperware_Queen

I have a love hate relationship with them.....I love them when they are working well, but get infuriated by the little things that don't work, such as if the weight the item is listed as is incorrect - or if an item is too big or small to be accuarately detected. And when you have filled one bag and move it along and it screams at you!!!

KierNet

thelawnet wrote: »

Fatal flaw in that is I could have just left the item hidden in the pushchair and not paid for it at all. Or scanned three but taken four. Or anything really.

Other self-scans will let you skip bagging, I don't see why Sainsburys wants to weigh my single bottle of milk.

Cos otherwise you could scan a bottle of milk and take home a bottle of vodka for example...it checks the weight etc.

FLAPJACK wrote: »

In reply to post 85.

It seems the only people who use them are the ones who don't understand the reasons why the stores spend money on installing these things...it's certainly NOT for YOUR benefit.

Why isn't it for my benefit? It does the same as a person on a till...often its a lot quicker. Sure it might save a bit of money for the store, but they are always going to need staff to open normal tills for the people who are too stupid don't want to use them.

Exactly the same as Pay @ Pump, my job isn't at risk due to them as 90% of people don't know/want/too stupid to use them.

SHIPSHAPE

I have to say, I've never had a problem with them other than the odd 'unexpected item' message.

However, it is obvious some people do have a problem as one is unable to ignore the machine's messages to the person/s near.

And the assistants seem to react swiftly.

Although I would say the customers with a full trolly are a pain.

I can't see how the OP could be so troubled by them.

Money_User

thelawnet wrote: »

scanned it then placed the bottle back on top of the pushchair. It said 'place item in bagging area'. I didn't want to, I didn't need a bag, I just wanted to pay for the milk and leave.

What did you want it to do use discression? It's a machine not a person!

If you don't understand how machines work don't use them!

reduceditem

I'm finding them easier to use over time.

My favourite is Marks and Spencers because you can use your gift card to pay......just pass it over the reader like it was a tin of beans.

shaun_from_Africa

It seems the only people who use them are the ones who don't understand the reasons why the stores spend money on installing these things...it's certainly NOT for YOUR benefit.

So from that comment, are to assume that you never use a cashpoint/ATM to get your money from the bank during the hours when the bank is open?
After all, aren't they there purely for the benefit of the bank to stop too many people doing over the counter transactions and thereby cutting down on the number of cashiers needed?

madderrose

One of the benefits of them is that you don't tend to double scan items when you do it yourself, which happens all too often at the normal checkouts.

Schnauzer

To those who say they don't want to use self scan because they're putting people out of a job, what you don't realise is that the stores have targets to meet. If they don't hit the targeted amount of people going through self scan, the hours on the checkouts get cut, ultimately losing the number of checkouts open and colleagues working.

TheSaint_2

I don't think putting people out of a job is a valid argument. The jobs created through the science and technology industries which design and manufacture them are higher paid better jobs.
But - I hate the fact that most of the darn things are REALLY slow, i find it faster to queue for a normal checkout - especially in B&Q - their machines are shocking.