Bank taking your Benefit? Quote this -

Oldernotwiser

Ames wrote: »

Will there always be? Yes. Should there always be? No.

I'm sure you're right but can't really see how such a system could be devised. It can't even protect children who are already known to it, much less adults who don't want to be known or helped.

Unfortunately we live in the UK, not Utopia.

gareth01422

hey guys

does anyone have the direct link to the act as i have just called the halifax and told me they had never heard of it and i need to print it out and take into my branch?

Chrysalis

Ames wrote: »

That's fine if you're able to get out to pay, if you're housebound though dd's are the only way to do it.

no debit/credit card?

to add I am at least partially housebound and I have no social worker. Sometimes I can go weeks without seeing friends/family as I am very reliant on them coming to me. I agree with the other poster been detached from the real world.

Trialia

Chrysalis wrote: »

no debit/credit card?

That wouldn't help me unless there were an internet system. I have a severe phobia of making telephone calls... I have panic attacks over it.

calleyw

Trialia wrote: »

That wouldn't help me unless there were an internet system. I have a severe phobia of making telephone calls... I have panic attacks over it.

This is just a general question and not really aimed at Trialia.

Sorry thick question if you have internet access at home and have internet banking, then why can't you just make manual payments of your bills direct from your bank account.

I pay a couple of bills that way as I don't like DD's as I am worried they will come out when I have no money in my account.

I don't want this to sound sarcastic as it is not meant to be. Or is just to hard or confusing to do for some people with mental health problems. Or do they forget to do it..

Yours


Calley

Chrysalis

Fair enough.

usually there is internet systems tho.

I pay asda via debit card on internet order page.
I pay capital one using online banking manual payment transfers.
I pay gas/electric usually over the phone but they do have a internet system.
I pay council tax over the internet manual debit card payments.

Sky is dd, BT is dd, primus is dd, broadband is repeated payment of credit card, tv licence is dd and my rent is standing order.

Ames

I also have a phobia of using the phone.

In my case (I have mental health problems as well as physical ones) I just couldn't remember to pay on time. And when I was getting into financial difficulty not everywhere accepted direct debits on accounts and my bank didn't do internet banking.

Trialia

Calley - I don't have internet banking. I need to set it up, but I keep forgetting to go into the bank to ask them...

minxy77

So True About The Banks Of Course They Know You Get Benefit

linz32

Someone i know had £70 bank charges taken out of their housing benefit money, he phoned the bank (halifax) and told them they weren't allowed to do it under the act quoted and they refunded the £70, they said it would take a few days to be refunded to his account, he checked his bank account a few days later and it had been refunded. :j