Tesco misprice discussion area part 10

itscheapandiwantit

thewatcher wrote:

The link does not work

sorry...i'm a bit thick :embarasse

Clasics

kondormid wrote:

Sorry for quoting it all but it is so good an explaination of something I have been trying to work out for a few days. You see, it is a common fact that the people on the tills are generally the best placed people in the store to steal. It is the reason why you are charged 97,98,99p etc. It is to force them into actually doing the transaction in the till and not just taking your tenner and saying something like "I am having problems with the till can do you really need a reciept".

So, these are the sort of things I think about alot as a bit of an armchair economist (sad git aint I). I was wondering why exactly CS get so upset about doing a proper refund, then I watched and I saw that when they do a refund for a cetain amount they have to go to all this daft trouble of making sure that it is registered at HO. It made me wonder, what would happen if they said something to bluff it off, and then get their mate to pop in or, dare I say, even do it themselves, nod and wink and a blind man come to mind.

I have noticed that now everything seems to be going through a proper check to make sure it is registered as an R&R with HO. I am sure that their must have been a problem with staff doing R&R no matter what posters on here say. If you were slaving for less than a tenner an hour and saw someone getting over £300 quids worth of goods for a bit of shopping human nature and all that kicks in. I do not care what anyone says, it must have happened, we are humans and tesco CS staff are not millionaires.

interesting post about "insider knowledge" and "gross misconduct" too.

I'm convinced 'insider R&R'ing' will have happened in Tesco. EVERY decent sized organisation has an element who will seek to benefit financially from a little 'fiddling'. R&R gives the unscrupulous Tesco employee a very easy way to make some cash on the side and without actually doing the R&R'ing themselves! All it needs is an employee to intentionally miss taking down an old SEL, inform one of his mates about it and Robert is yer mother's brother. Very easy and very hard to prove. It MUST have happened - allegedly!

Starb

kondormid wrote:

I have noticed that now everything seems to be going through a proper check to make sure it is registered as an R&R with HO. I am sure that their must have been a problem with staff doing R&R no matter what posters on here say. If you were slaving for less than a tenner an hour and saw someone getting over £300 quids worth of goods for a bit of shopping human nature and all that kicks in. I do not care what anyone says, it must have happened, we are humans and tesco CS staff are not millionaires.

I have had good conversations with 2 different CS staff and they both said that they do r&r's.

After doing a Fosters r&r a couple of weeks ago, the staff member left the mispriced sel up and told me they were going to get some for themselves later on with the collaboration of another member of CS staff.

Can't say I blame them.

kronen

A guy on the Tesco electrical desk at my store got sacked after crediting his own card with £10,000+ of make belief R&R's. ( I found this out as my friend works in Tesco's & I had asked her if he was on holiday. I really liked him as he never queried my R&R's )
I beleive this is why you are asked for your name & address at some Tesco's as most stores Next, Adams e.t.c do on returns, to check up on unusually high refunds, & when suspicions of staff are high.
My friend has a friend that she tips off about misprices within the store, I have not told her about this site otherwise there would be no chance for me on anything.

Stipulation, Tesco's are that incompetant & know that they will never get their prices right, carry on overcharging people that they have to go to lengths of stopping us posting.

Maybe there is a real big national pricing error on plasma teles that it is easier to keep us quiet than actually fix the problem & charge peolpe correctly. ( I will definitely be looking tomorrow )

Clasics

Starb wrote:

I have had good conversations with 2 different CS staff and they both said that they do r&r's.

After doing a Fosters r&r a couple of weeks ago, the staff member left the mispriced sel up and told me they were going to get some for themselves later on with the collaboration of another member of CS staff.

Can't say I blame them.

:eek: Pretty thick of them to actually tell you about their plan, though....

MyUserNamesTaken

I saw a member of staff in a Tesco getting an R&R in her own store - selection boxes, no less. She had just finished work and was still in uniform...


(That's my contribution for today, as I'm still ill and am going back to bed. )

Deedee73

although one of my RnR's was quite small this week, I did notice that the CS did not give me a refund reciept, I had paid on my card, and she gave it back to me in cash, (nice crisp £20's) anyhoo I thought then, perhaps the stores are trying o absorb their losses in other ways, i.e not declaring it was thier F*** up that caused the loss! and therefore not getting a right old ball a king from HO, Maybe saying that things were left at room temp, a cat had peed on them, someone had been sick over the stock! they could get away with thier overall shortages!

You never know!

Deedee73

MyUserNamesTaken wrote:

I saw a member of staff in a Tesco getting an R&R in her own store - selection boxes, no less. She had just finished work and was still in uniform...


(That's my contribution for today, as I'm still ill and am going back to bed. )

AWE, hope you feel better soon hun, get yourself some homemade chicken soup, recipe on Moneysavingoldstyle thread, meat from Tesco:D

Starb

Clasics wrote:

:eek: Pretty thick of them to actually tell you about their plan, though....

The two of them on CS were telling me that as they are customers of Mr T's they expect r&r if they are overcharged, which is fair enough. The person telling me this had actually just been promoted within Tesco and was going to HO to undertake training. Says it all really.

Clasics

It doesn't take a genius to work out that there will have been some major and serious @rse-kicking of Store Managers over the last couple of weeks. Expect to see more management staff out on the shop floor would be my tip. Another tip: DO NOT let them intimidate you!