Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

LilElvis

Computersaysno wrote: »

Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.Please start your own thread - this one explicitly says it isn't for asking questions.

He did -nearly a couple of hours before you posted the above.

Former_MSE_Andrea

Hi everyone!

We know not everyone reads instructions fully and it can be frustrating but if you're going to remind the person to start their own thread please be friendly when you do.

This discussion is the main discussion thread to ask questions about our Consumer Rights guide so doing that will help a lot.

Thank you!

Andrea

Computersaysno

LilElvis wrote: »

He did -nearly a couple of hours before you posted the above.

My bad....

powerful_Rogue

MSE_Andrea wrote: »

Hi everyone!

We know not everyone reads instructions fully and it can be frustrating but if you're going to remind the person to start their own thread please be friendly when you do.

This discussion is the main discussion thread to ask questions about our Consumer Rights guide so doing that will help a lot.

Thank you!

Andrea

Can't you just lock this thread?

[Deleted User]

powerful_Rogue wrote: »

Can't you just lock this thread?

Indeed.

It ceased to be a discussion thread for the MSE article a long time ago, but is obviously not going to be closed or deleted.

I recommend regular respondents simply ignore any questions posted. The thread will soon die a natural death as a result.

pogofish

Computersaysno wrote: »

My bad....

On the contrary - Any poster doing that raises issues of forum spamming, which is also unarguably against the T&Cs

fionagil

I need to ask a question and am really struggling to find a way to do that on this site.
This is the first board that has given me permission to type...

Please help to navigate me to the correct page ..

Many thanks

LilElvis

At the top of the Board page there is a button - "New Thread".

custardy

UKCodeMonkey wrote: »

I bought a table from Buying Furniture on the 16th March 2018, they sent via UPS for delivery on a day I chose. We were in but the delivery didn't happen. The seller wasn't very polite/helpful with the delivery issue making out it was our fault for not being in - we were and weren't carded by UPS so don't know what went wrong. When the item finally arrived my wife noticed the packaging was damaged and the table was scratched so refused delivery. Unfortunately, and not aware at the time, the sellers terms stated that we should have accepted delivery making note of damage with driver's paperwork. At the time though and given the problems with delivery and then having to be in for a collection the delivery was refused.

I emailed seller which went unanswered so due to the fact I paid via paypal I filed an issue. However due to the seller not providing a tracking reference I couldn't provide this to paypal (I did attach email from seller stating they could see delivery refused) so paypal closed claim (rejected).

Seller still refuse to refund even though they can see item returned. They haven't received item yet (it's been 6 weeks). They do communicate but are refusing to refund until the item is returned for them to check.

Item was only £115, unfortunately no photos of the damage were taken as details were written on the driver's delivery paperwork. I regret using paypal now as using credit card would have given better protection. (Paid using Visa Debit attached to paypal). Considering small claims court but would like to know where I stand with consumer rights in case I can persuade the seller to refund out of court.

Thanks for any advice!

If you look at all the previous posts and the title of the thread.

Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE)

DillyDaydream

I really need some advice. I purchased some rugby tour kit for a girls rugby tour last year. We were happy with the subliminated printed t-shirts but the other clothing items were embroidered. The embroidery is very poor quality, with lots of stitches and snags over the design. The girls fundraised and we got locally charities to sponser the kit but could not wear them due to the poor quality. We tried to get them to redo or refund but the company is refusing. The items were not covered under Section 75 as each item was less then £100 even though the whole bill for the faulty goods was over £800.
I tried the credit card company and chargeback. I have done all the steps and now upto court action.
How come there appears to be a loophole in Section 75 that doesnt cover this? Advice and help - gladly received.

Thanks