ncd wrote: »
I phoned Sky on behalf of my inlaws on Saturday. They have been with Sky for 4 years and still have the old non-Sky+ box with 4 `mixes' and Sky Sports. I was put through the retentions team and they only offered a new Sky+HD box and installation. The guy wouldn't budge on lowering the monthly cost or anything else
aldredd wrote: »
Hmm, judging by other people's responses, it doesn't sound like SKY are giving much away - perhaps I'll just have to keep saving up for that 1tb box )
Heinz wrote: »
They supplied and installed a standard box free of charge (OK, may have been some time ago) and are now offering to supply and intall a new HD box free of charge.
What other company does that sort of thing?
mik1234a wrote: »
Sky have moved their call center to Asia and will happily keep you on the line for 3 hours, premium rate, before they tell you they have no authority to give you a discount. Eventually they just hang up. Sky tv used to have one of the best service levels going, now it is a complete sham.
It will rise to 1.40% from June
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