Can seller get away with charging this p&P???

macfly

Would you buy from Amazon if you found the item with postage cheaper on another site?

justjohn

Crowqueen wrote: »

#51 - if you are able to buy jiffy-bags by the pallet load, why are you defending the people that lard postage costs then?

I am not , i am challenging the perception and what people have been told/led to believe by ebay.

Again i say it is irrelavant only total cost is rellivant.

Mrs_justjohn

Crowqueen wrote: »

#51 - if you are able to buy jiffy-bags by the pallet load, why are you defending the people that lard postage costs then?

I am not defending them - What I am saying is how would the buyer know if the seller was like me and getting their envelopes for less than 3p each, or whether they were like Uncle Tom Cobbley who is paying 70p each for them in WHSmiths. They can't possibly know and therfore can not make an ACCURATE judgement on whether they were overcharged by a seller. Therefore as a buyer the only logical way to buy is to work out whether they are happy with the OVERALL cost of geting their item.

Mrs_justjohn

Personally I would be quite happy if Ebay went down the 'compulsary Free P&P on everything' route. At least that way everyone is in the same boat and the fate of your business is not in the hands of people that 'PERCEIVE' they have been overcharged...LOL

Mrs_justjohn

Another way of looking at it.....

Me and Uncle Tom Cobbley both sell the same item for 99p and both charge £2 P&P. Cost of the stamp is £1 for both of us

However

Cost of enevolpe to me is 3p and I charge a handling fee of 97p
Cost of envelope to Uncle Tom Cobbley is £1 and he charges no handling fee.

Both packages arrive at the same time in the same make/size envelope

How does that buyer know who overcharged? - By a lot of posters reckoning Uncle Tom Cobbley didn't as he charged ACTUAL cost...but I did (despite charging the same) as my envelope only cost 3p and 97p was a handling charge? If you are of this belief then how do you know who overcharged and how to rate each seller appropriately - The answer is you don't!

Therefore as a buyer the only way you can be truly happy is if you look at the overall cost and decide whether you are happy to pay it.

DGJsaver

I will be avoiding purchasing off anyone with the word `john` in their user name from ebay from here on in........

Mrs_justjohn

DGJsaver wrote: »

I will be avoiding purchasing off anyone with the word `john` in their user name from ebay from here on in........

LOL


I think you are missing the point. I/We do not overcharge for P&P at all...We are TRS with 100% positive feedback across all of our combined I.D's. With the volume of sales we get we would only need 3 low ratings for P&P in 3 months to lose our TRS and we have not done so on any of our I.D's since TRS started. Thankfully our 10000+ customer know this so if you wish to avoid us then so be it!

My point is not that WE overcharge...It is How would you know if we did...Please see my previous example....

I do not like any system where the fate of your business potentially lies in the hands of 3 buyers that PERCEIVE they have been hard done by but were actually happy to buy at the overall cost.

We offer free P&P on most of our items which seems to make us akin to saints in the eyes of Ebay (as they get more fee's) and buyers as Free P&P= a bargain, as they seem incapable of adding two figures together and working out for themselves what an actual bargain is.

Mrs_justjohn

Would also just like to say that we have one ID where all we do is free P&P. Yet have picked up 6 low ratings for P&P charges in a year (Out of 1900 transactions so nothing to worry about). Just goes to show that not every buyer has been brainwashed into thinking free P&P is a good thing. ...LOL

carolineb23

I speak as an occasional seller, but a more regular buyer. If I saw 2 items where the total price was the same, but one had higher P&P than the other, I would buy the one with the lower P&P as I expect a lot of people would do, because if there was a problem with the item I didn't think you could claim back the P&P (please correct me if I am wrong). I understand some sellers do refund this, but it's not compulsory is it? Plus it irritates me when someone will sell an item for £1 and £9 postage when it would blatantly cost £1.50ish to post, it just seems deceitful.

Mrs_justjohn

carolineb23 wrote: »

I speak as an occasional seller, but a more regular buyer. If I saw 2 items where the total price was the same, but one had higher P&P than the other, I would buy the one with the lower P&P as I expect a lot of people would do, because if there was a problem with the item I didn't think you could claim back the P&P (please correct me if I am wrong). I understand some sellers do refund this, but it's not compulsory is it? Plus it irritates me when someone will sell an item for £1 and £9 postage when it would blatantly cost £1.50ish to post, it just seems deceitful.

If there is a problem with the item then you are entitled to get all your initial costs back...The P&P and the item cost. Paypal / Ebay will enforce this if you claim via them.

Even without starting a paypal dispute, Businesses have a LEGAL obligation to refund initial P&P costs for MOST items, and in some cases they have a legal obligation to also pay your return postage costs if they do not state that they won't ......

Google DSR as there are a few exceptions