Morrisons Undercooked chicken -Advice needed

Equaliser123

crabyducky wrote: »

Theres a great invention called FEET. Why should they compensate you for your diesel??

Not really thought that through, have you? Do we know how far away the OP lives?

loulou_1984

Equaliser123 wrote: »

Not really thought that through, have you? Do we know how far away the OP lives?

That's what I was thinking. Can't help but think some people's responses on here are a bit nasty and sarcastic. If you don't have anything nice to say....

33missy33

Rupert_Bear wrote: »

:rotfl:


Get a life!

You get a life you idiot, was only asking for advice.

lumpy_bum

after reading all of this im really not shocked that alot of people have stopped posting on here !

the op paid money for something that was cooked.... it was raw. they shouldve refunded and compensated her, even as a gesture of goodwill. she went out of her way to report it, warn them what had happened so that something can be done in the future!.
morrissons customer service is awful, both instore and on the telephone. i certainly wont be buying a cooked chicken from there ever again .....

oh and for the person who said "So thank you for encouring them to sell tough, dry fibrous chicken. yum yum? may be not" that shouldnt be the case.all they have to do is use a meat thermometer and voila, it tells you when meat is cooked! if its dry and ropey then its been sat there all day ;o)

crabyducky

Equaliser123 wrote: »

Not really thought that through, have you? Do we know how far away the OP lives?

The supermarket shouldnt be made to compensate people travel costs. The cost of the food yes, maybe a bit extra for the inconvinience but why should they pay someone to use a car to return a prodict to them which is faulty.

lumpy_bum

crabyducky wrote: »

The supermarket shouldnt be made to compensate people travel costs. The cost of the food yes, maybe a bit extra for the inconvinience but why should they pay someone to use a car to return a prodict to them which is faulty.

because you shouldnt have to return faulty goods at your own cost. ive asked for busfare before. circumstances are different for everybody, remember that. it might not be on the doorstep, the could be on a tiny budget, they could be disabled, could have small children etc etc. i complained about the fact i had to return to the supermarket before i needed to for myself. they quite often want the item back, especially if its fesh produce, within a couple of days so if they want it back then they should pay or come and collect it. you pay for a product to be 100% edible, not 75% edible with a chance of salmonella !!!!!! .if i gave a rubbish service in my job i woud give a refund and buck up my ideas... pretty simple really;)

Velcro_Hotdog

Still no proof that the chicken was faulty or under cooked so no need for compo is there?

stephen77

lumpy_bum wrote: »

after reading all of this im really not shocked that alot of people have stopped posting on here !

1) the op paid money for something that was cooked.... it was raw. they shouldve refunded and compensated her, even as a gesture of goodwill. she went out of her way to report it, warn them what had happened so that something can be done in the future!.
morrissons customer service is awful, both instore and on the telephone. i certainly wont be buying a cooked chicken from there ever again .....

2) oh and for the person who said "So thank you for encouring them to sell tough, dry fibrous chicken. yum yum? may be not" that shouldnt be the case.3)all they have to do is use a meat thermometer and voila, it tells you when meat is cooked! if its dry and ropey then its been sat there all day ;o)

1) the OP never said it was raw. Your the first person to suggest it was raw.

2) its a super market and not a resturant/home cooking. They are not in a postion to make it to order. They have to predict what time to put the chickens on and hope people buy them. They will calculate some wastage but not to the level of just cooked, then if not bought straight away they will discard it.
To decrease the risk of people complaining they will cook it for longer. Lots of products are not as nice as they used to be as food safety concern and customer complaints.

3) meat therometer will take a snapshot of the temperature not predict how tender juicy the meat is. You have to guess what the cold spot will be. Not everyone is perfect.
also there is a good chance that they may buy in pre-cooked chicken in the frst place and the shops just warm it. So even if the store does not warm it properly its still food safe.

stephen77

33missy33 wrote: »

when I got near the middle, there was blood in it. TIA

next time this happens I would take a photo of it, well at least for discussing it on here. As there we have half the people saying complain to the MD and the other half reckoning it will be food safe/with in there cooking guidlines.
With out the photo as a guide it makes it difficult

lumpy_bum

the OP never said it was raw. Your the first person to suggest it was raw.


undercooked meat , which was bloody inside would suggest that it was raw in the middle.... not totally raw else she wouldve cooked it herself ...:whistle:

2) its a super market and not a resturant/home cooking. They are not in a postion to make it to order. They have to predict what time to put the chickens on and hope people buy them. They will calculate some wastage but not to the level of just cooked, then if not bought straight away they will discard it.
To decrease the risk of people complaining they will cook it for longer. Lots of products are not as nice as they used to be as food safety concern and customer complaints.


it is a supermarket which sells COOKED chickens. thats not raw, part cooked, slightly cooked, occasionally cooked, might be cooked, if i can be !!!!!d cooked or anything else nearly cooked but actually... full on, 100% edible there and then COOKED!
to advertise something as being cooked, and then not actually giving a to$$ wether it is cooked would surely not be good for business???

if i go to a shop, and they sell cooked food, i expect it to be cooked. especially when im paying a few quid more for the privilege. a basic chicken, raw would be £2-3 ... a basic cooked chicken would be £3-4.
so yes, if its advertised as being cooked, theyve charged you extra for being cooked... then please, PLEASE, tell me why anybody shouldnt be really miffed when its undercooked/raw/likely to cause *if eaten* a bad case of salmonella?????

3) meat therometer will take a snapshot of the temperature not predict how tender juicy the meat is. You have to guess what the cold spot will be. Not everyone is perfect.
also there is a good chance that they may buy in pre-cooked chicken in the frst place and the shops just warm it. So even if the store does not warm it properly its still food safe.


supermarkets do actually use a meat thermometer, the rotisserie are usually set on a timer. the chickens arnt usually put above a certain weight for a specific time and then they still use a meat thermometer to check the temp before selling. the thermometer is usually put in the deepest part of the chicken and worst bit that can be under cooked... the leg joint.


they dont cook the rotisserie chicken from frozen and they arnt pre cooked. theyre raw chickens put in the oven for a set time. the bigger the chicken, i.e for large cooked chickens, the longer the time





i seriously cant believe im arguing the to$$ over a bleedin chicken... no pun intended :rotfl: