Grrrr! why do some ebay sellers lie in descriptions!

DON79

ok, royal mail has updated the tracking to say a "while you were out" card has been left for the seller. What happens if the seller doesn't collect & therefore I assume my return would count as not delivered??

Crowqueen

DON79 wrote: »

ok, royal mail has updated the tracking to say a "while you were out" card has been left for the seller. What happens if the seller doesn't collect & therefore I assume my return would count as not delivered??

If attempted delivery can be shown, and even if the seller actively resists collecting the item in order to try and prevent Paypal refunding you, you will still get the money back.

theonlywayisup

DON79 wrote: »

ok, royal mail has updated the tracking to say a "while you were out" card has been left for the seller. What happens if the seller doesn't collect & therefore I assume my return would count as not delivered??

As Crowqueen says, what you have done is now enough.

Perhaps you may like to ring Paypal and quote them their T&C.

https://cms.paypal.com/uk/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/BuyerProtection_full&locale.x=en_GB#13.%20PayPal%20Buyer%20Protection

13.6 How is the Claim resolved?

Once a Dispute has been escalated to a Claim, PayPal will make a final decision in favour of the buyer or the seller. You may be asked to provide receipts, third party evaluations, police reports, or any other information or documents reasonably required by PayPal to investigate the Claim. PayPal retains full discretion to make a final decision in favour of the buyer or the seller based on any criteria PayPal deems appropriate. In the event that PayPal makes a final decision in favour of the buyer or seller, each party must comply with PayPal’s decision. PayPal may require the buyer to post an item back to the seller that the buyer claims is Significantly Not as Described (at the buyer’s expense), and PayPal may require a seller to accept the item back and refund the buyer the full purchase price plus original postage costs. If a seller refuses to accept the item, PayPal may award the Claim in favour of the buyer, provided the buyer has provided satisfactory evidence to PayPal that the item was sent to the seller. In the event a seller loses a Claim, the seller will not receive a refund on his or her PayPal or eBay fees associated with the transaction. If you lose a Significantly Not as Described Claim because the item you sold is counterfeit, you will be required to provide a full refund to the buyer and you will not receive the item back (it may be destroyed).

hermum

If she doesn't collect it & you've put your return address on it, you'll get the refund & a dirty stained costume, what joy.

PinheadSK

Whatever feed back you leave, don't forget NOT to mention the Paypal dispute... if you do, the seller can get the feedback removed.

HTH

Sean