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Tesco cardigans Jumpers & Leggings from £3.60 + 3for2 free delivery & £10 off code

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Comments

  • Thanks OP. Got my items on Tuesday. What a bargain!!
  • adelight
    adelight Posts: 2,658 Forumite
    AARGGGHH! I returned 5 of 6 items to tesco online, one of these was faulty (pocket had come cmpletely unstitched inside and one hem was falling down, which i added as a note to the return form).

    I spent 32.62, was refunded 23.12. So I have been charged 2.00 for the return (which i shouldn't as an item was faulty!) and charged the full 7.50 for the item I kept despite using a 25% off new customer discount which had no minimum spend!

    Am I best to query this by phone or email? I'm absolutely livid!
    Living cheap in central London :rotfl:
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    adelight wrote: »
    AARGGGHH! I returned 5 of 6 items to tesco online, one of these was faulty (pocket had come cmpletely unstitched inside and one hem was falling down, which i added as a note to the return form).

    I spent 32.62, was refunded 23.12. So I have been charged 2.00 for the return (which i shouldn't as an item was faulty!) and charged the full 7.50 for the item I kept despite using a 25% off new customer discount which had no minimum spend!

    Am I best to query this by phone or email? I'm absolutely livid!
    i would e mail them, i had problems once with being over charged etc and i got the money back and a £10 voucher to use another time. be firm with them and say because of this you may not use there site again.

    good luck :D
    have now given up smoking since feb 13th 2014 loving the money I'm saving
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Anyome know how long it takes to refund ?

    They sent an email on 12th saying they have got the goods back but not had a email to say they are refunding yet
  • crystal9
    crystal9 Posts: 3,813 Forumite
    Xmas Saver!
    deanos wrote: »
    Anyome know how long it takes to refund ?

    They sent an email on 12th saying they have got the goods back but not had a email to say they are refunding yet

    its not normally long i'd guess it will be sorted tomorrow or tuesday :D
    have now given up smoking since feb 13th 2014 loving the money I'm saving
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