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£121 bill on £15 contract. T-Mobile

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Comments

  • 7891368 wrote: »
    They provide a contract which you agree to.

    Exactly. A contract. So how are they able to change the terms when they feel like it?
  • eranou
    eranou Posts: 377 Forumite
    But the point AGAIN is why cant we, the other party to the contract demand that the provider provides what they originally agreed to?

    I agree to a contract. They agree to a contract. I cant change the terms of that contract to benefit me. They can. Fair? I dont think so.


    And what change did T-Mobile make to your contract terms?
  • 7891368
    7891368 Posts: 491 Forumite
    100 Posts
    Exactly. A contract. So how are they able to change the terms when they feel like it?

    Because it says in the original contract that you agreed to they can. Did you even read it?
    War does not determine who is right - only who is left.
  • Exhortation
    Exhortation Posts: 774 Forumite
    I can't be bothered. The original poster is obviously right on all counts. The rest of us should report to Room 101 for "reprogramming".
    If I've helped you please show your appreciation by using the "Thanks" button
    > :T
  • MissKeith
    MissKeith Posts: 751 Forumite
    Exactly. A contract. So how are they able to change the terms when they feel like it?

    Because they are THEIR terms, not yours. If you don't like the changes they make to the contract, you have a right to leave. Simple.
    Have I helped? Feel free to click the 'Thanks' button. I like to feel useful (and smug). ;)
  • eranou wrote: »
    And what change did T-Mobile make to your contract terms?
    I didnt say that T-Mobile have. I mentioned that another network removed a service covered in the contract half way through and we the consumer had no right to force the company to still provide us with the service. Therefore the contract is worthless.

    I am sure (but not in the time that I have been with T-Mobile) that T-Mobile have in the past forced contract changes onto customers.

    We cant force a mobile phone company to honour their portion of a signed contract when they want to change it. So how can a company expect us to honour our part without a damn good fight.
  • steelee_uk
    steelee_uk Posts: 20 Forumite
    Tenth Anniversary Combo Breaker
    Only my 2nd post on MSE and I have read this whole thread with some interest. OP u're trying to change this to say 'the companies change t's & c's and we have to like it or lump it' - but that won't serve u any better as the companies tell you in advance and give u 30 days notice. Also the fact is that u are buying a service from T-mobile - so they really do hold the cards.

    I'd like to congratulate u, u'r obviously enjoying the reactions u'r receiving - I'm hoping u'll end it soon as the people on this board are a useful resource to people like myself and I'd hate for u to turn this board nasty.
    £2.00 Savers Club 2015 £0 / £144 (1st Jan 2015)
  • Andyblizz
    Andyblizz Posts: 432 Forumite
    edited 20 July 2010 at 12:56PM

    I agree to a contract. They agree to a contract. I cant change the terms of that contract to benefit me. They can. Fair? I dont think so.

    More often that not you can change your contract. Normally only for a more expensive one. Like you wanted to but just for one month and also have it done retrospectively.

    It may be more expensive but the beneift to YOU would be that you would not get £106 bills in the future. !!!!!!

    Some networks let you reduce your contract down after so many months which is also changing your contract for YOUR benefit.

    But all of this would have been in the T&C of the contract.
  • MissKeith
    MissKeith Posts: 751 Forumite
    eranou wrote: »
    And what change did T-Mobile make to your contract terms?

    I already asked the OP this. He selectively ignored it. Like he'll probably ignore your comment. LOL.
    Have I helped? Feel free to click the 'Thanks' button. I like to feel useful (and smug). ;)
  • MissKeith wrote: »
    I already asked the OP this. He selectively ignored it. Like he'll probably ignore your comment. LOL.

    I have responded to this in Post #118 actually.

    So wrong again
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