Lost my pup to parvo :(

Mutter_2

magickid, so sorry about little Evie, I well appreciate you got her for all the right reasons.:A

I won't bore you with why, but I do know from experience the law on this.
Please don't be hurt by the crude terms I have to use but you asked the question.

When you purchase an animal from a business, that purchase is no different to buying a household appliance or indeed anything else. Same Sale of Goods act applies.

You need to write a letter to the pet shop, requesting return of purchase and price plus expenses, don't forget phone calls, recorded delivery etc. State how long you will wait for payment, e.g 14 days after which you will seek redress in the County Court. After 14 days, ('cause they won't have paid), send another letter saying they have a further 7 days or you will have a County Court Summons issued without further notice, and do it. Easy on line. http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm

Hints on writing a letter:

http://www.tradingstandards.gov.uk/kent/factsheets/FS3NEW%20nov07%20letters.pdf

The above advice came straight from a Solicitor relating to my own dog. If you have any problems there is a section on MSE forums for consumer rights, they will help you.
Something I don't know is why to say you are claiming?
Goods not as described?
Unsatisfactory quality? Sorry to put it like that, it's horrible. you'll have to decide.

I wish you the best with it. You are not getting money back for Evie, but punishing the pet store, think of it that way.

Mutter_2

magickid, just seen mum2one's post. Get a report from your Vet, that is a reclaimable expense also, and helpful to your case.

LizVetnurse

In my 15 years experience of working in vet practice this happens such a lot. But pretty much the only times I have seen people succeed with prosecutions is going down the trading standards route. Dogs are legal possessions and you bought a faulty one. Vaccination from Parvo by the breeder (or unfortunately sometimes pet shop/puppy farm) before purchase is easy and basic. I dont see how they could claim, in writing, that the puppy was healthy.

Sorry to hear your story. Hope everyone reads it and learns the lesson too. xx

Sequeena

I am so sorry for your loss. This is a hard lesson to learn. All pups that are sold in these places come from puppy farms. No thought has gone into care. They are simply money making machines to be sold on to make room for more money making puppies.

Make a complaint but other than that I don't know what you can do.

Next time please go to a rescue or go to a good breeder who health tests.

Again I am so very sorry

LizVetnurse

In my 15 years experience of working in vet practice this happens such a lot. But pretty much the only times I have seen people succeed with prosecutions is going down the trading standards route. Dogs are legal possessions and you bought a faulty one. Vaccination from Parvo by the breeder (or unfortunately sometimes pet shop/puppy farm) before purchase is easy and basic. I dont see how they could claim, in writing, that the puppy was healthy.

Sorry to hear your story. Hope everyone reads it and learns the lesson too. xx

ali-t

magickid wrote: »

... and that if we could we should rescue her.

I am really sorry to hear about your loss and the traumatic way your pup died.

Without wanting to sound callous or disrespectful in light of your recent loss I wanted to point out to you that you didn't rescue the dog. You bought the dog, purchased it from a pet shop and paid cash for the dog.

By doing this you have continued the cycle of puppy farms and added more profit for the people who continue to churn out these poorly bred sickly pups. It may have felt to you that you were rescuing the pup from the breeders but this is not this case.

I hope you feel ready in the future to welcome another pup into your lives but please do your homework. Like some of the other posters have said, dogs are considered to be possessions so trading standards would be your best bet for resolving this. Good luck and I wish you all the best.

Equaliser123

Mutter wrote: »

magickid, so sorry about little Evie, I well appreciate you got her for all the right reasons.:A

I won't bore you with why, but I do know from experience the law on this.
Please don't be hurt by the crude terms I have to use but you asked the question.

When you purchase an animal from a business, that purchase is no different to buying a household appliance or indeed anything else. Same Sale of Goods act applies.

You need to write a letter to the pet shop, requesting return of purchase and price plus expenses, don't forget phone calls, recorded delivery etc. State how long you will wait for payment, e.g 14 days after which you will seek redress in the County Court. After 14 days, ('cause they won't have paid), send another letter saying they have a further 7 days or you will have a County Court Summons issued without further notice, and do it. Easy on line. http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm

Hints on writing a letter:

http://www.tradingstandards.gov.uk/kent/factsheets/FS3NEW%20nov07%20letters.pdf

The above advice came straight from a Solicitor relating to my own dog. If you have any problems there is a section on MSE forums for consumer rights, they will help you.
Something I don't know is why to say you are claiming?
Goods not as described?
Unsatisfactory quality? Sorry to put it like that, it's horrible. you'll have to decide.

I wish you the best with it. You are not getting money back for Evie, but punishing the pet store, think of it that way.

Agreed. See earlier posts. OP hopefully will use the letter I drafted.

I am a solicitor. Happy to help the OP out on this one - without any charge or official engagement whatsoever I hasten to add.

Equaliser123

ali-t wrote: »

Without wanting to sound callous or disrespectful in light of your recent loss I wanted to point out to you that you didn't rescue the dog. You bought the dog, purchased it from a pet shop and paid cash for the dog.

Yep, that really helps. OP has already said why he/she bought the dog. Really impressed with how you like to rub salt in the wound.

mum2one

Equaliser123 wrote: »

Agreed. See earlier posts. OP hopefully will use the letter I drafted.

I am a solicitor. Happy to help the OP out on this one - without any charge or official engagement whatsoever I hasten to add.

In the nicest of ways - u sum what the site means to me, complete strangers going out of their way to help. Your truly one in a million xx

cinderellacomplex

ali-t wrote: »

Without wanting to sound callous or disrespectful in light of your recent loss I wanted to point out to you that you didn't rescue the dog. You bought the dog, purchased it from a pet shop and paid cash for the dog.

By doing this you have continued the cycle of puppy farms and added more profit for the people who continue to churn out these poorly bred sickly pups. It may have felt to you that you were rescuing the pup from the breeders but this is not this case.

'rescue' can be used as a regular word as well as being used to refer to interacting with an actual rescue. The OP just meant that they could get her out of her bad situation... aka rescue her. Part of what makes it so hard not to just buy the pups to get them out is that it WOULD rescue them from whatever uncertain present and future that they have. You need to look at the bigger picture and not intervene for that one dog in order to not fund the suffering of others... which is the right thing to do... but that doesn't mean that if you buckled you wouldn't be rescuing that one pup.