Injured after slipping when boarding train - can I press for refund?

Pew_Pew_Pew_Lasers!

Deleted_User wrote: »

WHHAAAAAAAAa............WAAAAHHHHHHHHHHHHHAA

Grow up !!!!!!.

ArsenalFC

Just like the supermarkets if one were to slip and injured themselves in water without warning in place, u can sue them and win, the same apply to train companies, they have a responsibility. They have liability insurance for these sort of things, £30 is peanuts to them, I'm quite confident they will pay up.

Go ahead with your letter, some good advice given. Ignore the others who always do right in everything and there are plenty of them on mse now. I wouldn't bother replying on here if I were u no point in getting annoy with these trolls.

mikey72

Write a letter of complaint. See what response you get, they have a duty of care to you.

Harry_Flashman

This beggars belief!

So a pool of water on an otherwise dry area isn't noticeable? You want someone to pay out because you can't look after yourself? Ludicrous!

masterlumps

i think you need to get a grip, it was an accident, !!!! happens

wealdroam

OP, I think you missed the train because your footwear was not fitted securely to your foot.

You slipped because you were rushing, your sandal fell down by the tracks and could not be retrieved until the train had gone.

You let the train go so that you could get that sandal back. The alternative was to catch the train with only one sandal.

So the real question is... was the sandal worth £30?

neilmcl

OP, it's not clear but why did you have to pay £30 for taxi when you state you waited for another train?

mrcol1000

ArsenalFC wrote: »

There's no harm in writing to them, they may refund your the expenses.

You should write to them. It will give them something to laugh about on tea breaks. Sometimes a good letter from a customer can really raise your spririts.

johnnyroper

mrcol1000 wrote: »

You should write to them. It will give them something to laugh about on tea breaks. Sometimes a good letter from a customer can really raise your spririts.

working in rail industry myself i can agree with this comment,seen loads of complaint letters from people who quite clearly are in the wrong for whatever reason.
now not tarring everyone with same brush but there is a lot of people who leave brain at door when entering the station and expect staff to get them on trains etc,for example when some are p1ssed and miss stop it is somehow the train crews fault so they write in to complain.

Rolandtheroadie

mwilletts wrote: »

Perhaps if you got your story straight we could take your post more seriously and actually have some sympathy for you...

(who's betting it now becomes a leaky pipe in the ceiling???)

It's not been raining, theres a roof (ceiling????). Theres water leaking from a pipe in the ceiling . How hard is it to understand?
I'm not one for the compensation culture either, but for a known fault that they've had a !!!!poor attempt at rectifying by putting a mat down but no warning cone, i'd say go for it.
The ladys only looking to have her additional expenses covered, shes not wanting millions.