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  • chels87
    chels87 Posts: 34 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    There facebook page mentions that they estimate they will have Amazon vouchers back up by the end of November.
  • Saetana
    Saetana Posts: 1,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    chels87 wrote: »
    There facebook page mentions that they estimate they will have Amazon vouchers back up by the end of November.
    Hope so as I've got enough for a voucher but was going to leave it for a little while to see if they got them in :)
    2020 Wins:
  • I haven't got any surveys from them for nearly a week now. Is that normal??
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    oliver1990 wrote: »
    I haven't got any surveys from them for nearly a week now. Is that normal??
    Lucky you, over a month here :(
  • Makeandsave
    Makeandsave Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    They might have banned you then, I get surveys from them each day but i was not getting any for a few weeks and they told me i had been speeding in the surveys,.
    Jan Wins: .
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They might have banned you then, I get surveys from them each day but i was not getting any for a few weeks and they told me i had been speeding in the surveys,.
    Well fired off an email, got a pointless unrelated automated reply, fired off a second slightly arsey response and discover that my account "had become inactive". No explanation or apology. It just became inactive. All on it's own :wall:
  • Bugalugs
    Bugalugs Posts: 119 Forumite
    Part of the Furniture Combo Breaker
    Has anyone had their £5 credit for the Newspaper diary?
  • hudswell
    hudswell Posts: 252 Forumite
    Yes - mine was paid on 25th September.

    If yours is missing, you first need to confirm what the status of this survey is in your 'Participation History' list - this shows if they've registered that you took part and completed the survey (this was survey No: 44156034).

    If it shows you've participated, check your 'Rewards Statement' for 'Pending Credits' - it should be there. If not, an e-mail to Customer Services will be needed (or you could phone them).

    If your participation is not recorded, or is recorded incorrectly (e.g. it might say 'not qualified', when you have completed it), again you'll need to e-mail C. Services and explain that you did complete it and would like the participation recorded and £5 paid.

    This happened recently to me on the Media survey (£7.50 payout, and my Participation History was recorded incorrectly) and, though it took a couple of e-mails to sort out, VO did fix everything and I've received payment.

    Good luck.
    May contain nuts. Your mileage may vary. Batteries not included. Thanks to all posters :D


  • The good news: Amazon vouchers are back :j

    The bad news: I only thought to check after I'd just bought something on Amazon :mad:
  • thanks very much for the update, have been waiting so long for them to come back on!
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