valued opinions

JDPower

bbk_shrestha wrote: »

Hello. I am recently having problems with my valued opinions account. Whenever i click on a survey i get a message

"Thank you very much for your interest in our surveys. Unfortunately you can’t participate in this study. Our records indicate that your ID has already been registered for this project and/or data inconsistencies have been identified regarding the profile data you’ve provided"

Also on the main page just after login, the tab where my earned credit and pending credits were shown in a list form ( the tab below the personal profile tab ) has now disappeared.

Can anyone please help me in this matter. Does anyone has or had the same problem.
Thanks.

I think you're over stressing over two separate things. Firstly I just checked my page and the pending credits box you mention has also gone missing, presumably just a site layout change, nothing to worry about.

Secondly the message you mention, I have had a few times, happened consistently for about a week or two at one time then just stopped happening on its own. If it's happening with every survey and lasts more than a week then fire off an email to them, just to check something's not amiss with your account (I presume you only have one account using Valued Opinions from your address)

bbk_shrestha

JDPower wrote: »

I think you're over stressing over two separate things. Firstly I just checked my page and the pending credits box you mention has also gone missing, presumably just a site layout change, nothing to worry about.

Secondly the message you mention, I have had a few times, happened consistently for about a week or two at one time then just stopped happening on its own. If it's happening with every survey and lasts more than a week then fire off an email to them, just to check something's not amiss with your account (I presume you only have one account using Valued Opinions from your address)

Actually, i think one chap who rents a room at my house has a valued opinions account as well and we use access internet through the same internet connection.Is it due to this reason that i am having problems with my valued opinions account?? If it is shall i email them regarding this matter?

Is it against the terms and condition that only one account is allowed per address? But it is not mentioned anywhere that only one account per address is allowed. It just says that a person is not allowed to have two accounts.
Anyways, as you said yours pending credit box is also missing. Hope this is just a site problem and nothing serious with the account.
Thanks so much for the reply.

JDPower

bbk_shrestha wrote: »

Actually, i think one chap who rents a room at my house has a valued opinions account as well and we use access internet through the same internet connection.

Well there's the problem. I'm not sure if it's in their terms and conditions but it is something that causes problems and has seen some people have their accounts closed on some sites if I remember correctly. They see two logins from the same IP (internet) address and understandably assume it's the same user (I say 'understandably' as if they didn't, users could create 3 or 4 accounts and make 3-4 times more money fraudulently).

One way that has been mentioned as a way round it is restarting your router before logging in as, assuming you have a dynamic IP (most do), this would assign you a new IP address. But if you are renting I would presume that would be problematic.

I would be pretty certain that is your problem, you could fire off an email to Valued Opinions just to find out if this is the issue but I wouldn't hold out much hope I'm afraid.


EDIT:

bbk_shrestha wrote: »

Is it against the terms and condition that only one account is allowed per address? But it is not mentioned anywhere that only one account per address is allowed.

Just checked the T and Cs and technically, albeit unintentionally, as you are both coming from the same IP address you would be seen to be breaking these terms:

3.1.3 that they shall not register with Valued Opinions more than once;
3.1.4 that they will not attempt to answer a survey more than once, either by using more than one name or more than one email address to enter into a survey;

bbk_shrestha

JDPower wrote: »

Well there's the problem. I'm not sure if it's in their terms and conditions but it is something that causes problems and has seen some people have their accounts closed on some sites if I remember correctly. They see two logins from the same IP (internet) address and understandably assume it's the same user (I say 'understandably' as if they didn't, users could create 3 or 4 accounts and make 3-4 times more money fraudulently).

One way that has been mentioned as a way round it is restarting your router before logging in as, assuming you have a dynamic IP (most do), this would assign you a new IP address. But if you are renting I would presume that would be problematic.

I would be pretty certain that is your problem, you could fire off an email to Valued Opinions just to find out if this is the issue but I wouldn't hold out much hope I'm afraid.


EDIT: Just checked the T and Cs and technically, albeit unintentionally, as you are both coming from the same IP address you would be seen to be breaking these terms:

I will just send then a mail and see what reply i get. Anyways thanks for the support. Also can you please let me know if the prending rewards box reappear on your account.

JDPower

bbk_shrestha wrote: »

I will just send then a mail and see what reply i get. Anyways thanks for the support. Also can you please let me know if the prending rewards box reappear on your account.

Will do. And let us know what they say

silverfairy

re the 'pending credits' box not showing now.Mine is now right at the bottom of the page on the rewards statement tab.it now lists every survey credit I have received since 2007,then right underneath that is the pending credits.It is now harder to match up what has been paid as the invite may have said technology survey and the payment is for nokia survey.A few other things look different now.so maybe a site change layout has happened.

bbk_shrestha

JDPower wrote: »

Will do. And let us know what they say

I think the layout of the site has changed coz i just received a survey and didnt get any of the message earlier. Didnt qualify for it though. havent got a reply from them though.

Saetana

Bubbles911 wrote: »

Very strange, I had £1.50 go missing the other day aswell, it must have been the same survey.

Me too! I recall the survey for sure because its the one that would have taken me over the £10 mark again. Its not showing in Pending now

hunnybabyuk

Never seem to get ANY surveys available on the iPhone app does anyone else ever see any surveys on there? xxLeighxx

libra10

Received a couple of app surveys about a week ago, nothing since though.