My Pc Performance

rpsheridan

I bought the following Dell precision M4400 laptop for £450 about a year ago looking for a really quick PC. I put the emphasis on speed and performance, not graphics or hard drive space.

I am running Windows 7 ultimate 64-bit and AVG internet security

With:
Intel Core2 Duo CPU T9600 @2.8GHz
4 GB RAM
NVIDIA Quadro FX 1700M

I have been quite disappointed by the performance so far, if I load too many applications 4 or 5 my pc can barely handle it. Also it takes ages to load windows media player and many other problems. It is bearable but I am quite picky with my PC perfromance and want to get the best out of it. It was originally supplied with a 32 bit Windows Vista OS so I downloaded a 64 bit windows 7 in order to try and make use of the 4GB capability. I regularly run defragmenter and ccleaner etc and have removed any unecessary programs from startup. I would like to try and remove some of the processes that continually run but I am not sure which ones can be removed or how to check. I currently have 56 processes running with about 55% CPU usage and 70% memory usage which seems far too much.

Could anybody suggest any improvements to get it running more smoothly? Any help is much appreciated.



Heres is my Malware log report:

Malwarebytes' Anti-Malware 1.46

Database version: 4219

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

20/06/2010 20:21:46
mbam-log-2010-06-20 (20-21-46).txt

Scan type: Full scan (C:\|)
Objects scanned: 221750
Time elapsed: 28 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Rory\AppData\Roaming\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Rory\Downloads\SetupCasino_613c53_en.exe (Adware.Casino) -> Quarantined and deleted successfully.



Hijack this log report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:50:13, on 20/06/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = hxtp://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = htxp://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxtp://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = hxtp://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxtp://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = htxp://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7798 bytes

rpsheridan

I also have two program file folders one 'program files' and one 'program file x86', I have tried to delete the x86 one but it wont let me

Richie-from-the-Boro

rpsheridan wrote: »

I also have two program file folders one 'program files' and one 'program file x86', I have tried to delete the x86 one but it wont let me

If you had managed to delete C:\program files x86, you would be looking for your re-install disks or paying someone money to sort it for you.

STOP RIGHT NOW - you don't know what you doing

You need some help and friendly advice.

If no one does not jump in first to help you, I'll find you after the match, buy pleeeeeese STOP what you are doing for now.

globalds

The simplest thing to check with laptops that are quite highly spec'ed is that the fan vents aren't blocked with fluff ..

It would be worth checking that nothing is blocked on the underside of the laptop.

rpsheridan

Sorry I meant I was trying to delete the other programme file folder as all programs download to my 'program file x86' folder. I assume this is the 64 bit OS.

But you are right I dont know what I am doing really, I just like to clear my PC of rubbish.

rpsheridan

Interesting point about the fan, I didn't realise that could make a difference. I think the fan is not good enough for the PC. It gets so hot underneath, I mean like scorching hot to the point that you cant touch it, it has switched off before from overheating. It doesn't appear to be blocked but I don't know what I can do about it.

Cheers Richie, I am also scouting a few of the brazilian players for Strachans red and white army!! :T

Richie-from-the-Boro

rpsheridan wrote: »

Interesting point about the fan, I didn't realise that could make a difference. I think the fan is not good enough for the PC. It gets so hot underneath, I mean like scorching hot to the point that you cant touch it, it has switched off before from overheating. It doesn't appear to be blocked but I don't know what I can do about it.

Cheers Richie, I am also scouting a few of the brazilian players for Strachans red and white army!! :T

Right - you here ? 10:30[ish]

debitcardmayhem

I ain't the expert here but you have one trojan, and imao AVG and AdAware are not stopping, plus I notice you are using Limewire , I have seen a few probs with that to say the least. But wait for someone like Browntoa/Alienrik to pick up on the thread too they know a fair bit about malware problems. I would suggest though ditching AVG/ADAware for something like Avast/MSE/Avira and use Malwarebytes weekly after you are clear for a month or so and then monthly. I have also changed my dislike for spybot too in the last 3 months it is not as bad as it was about 3 years ago.

rpsheridan

What are MSE and avira

debitcardmayhem

rpsheridan wrote: »

What are MSE and avira

Microsoft Security Essentials and Avira both free Antivirus scanners, seem on balance on this forum much better than AVG.

Richie-from-the-Boro

Richie-from-the-Boro wrote: »

Right - you here ? 10:30[ish]

Your starter for ten is :

crtl alt del

task manager / performance tab - what % is the CPU ?
task manager / processes tab - what's hogging the CPU ?

- loads of rubbish in your Hijack this log, but we will do this then msconfig, then we will alienRIK-it !