Worldwide Marketing Solutions / Worldwideems con? Beware!

pauluk21

I to have been had by them. Eventually got through and cancelled my account. They said they have sent me through loads of emails with invoices and terms etc, but having gone through everything, they hadn't sent me anything.

I only got onto this when my accountant asked for invoices from them. Obviously I had none. So, now I wait for all my invoices that were meant to be sent to me.

The guy I spoke to was quite helpful actually, but that doesnt not make up for the misrepresentation that they have done. Not once did I receive anything from them, not even a contract (which apparently had been sent) to let me know what I had let myself in for. So now I wait for all the emails they think they have sent. Will I get them?

In my opinion, do not let them take you for a ride, they said in the initial call about being from google (they are not). They did not explain that the contract (never seen) was a rolling contract.

Do yourselves a favour, steer clear of world wide marketing solutions website address worldwideems based out of Oldham.

Can I get my money back? spoke to the bank, probably not.

Will they continue to sell a not so good service yes. Will they continue to mislead people yes. Will they be stopped, probably not.

Typically its us that are fuelling them, so please people do not help them get your money. I should of followed this up more thoroughly and that was my fault, dont let yourselves be caught out by the same mistake as i did.

I will be following this up over the next week or so and will try and let anyone know what the outcome was.

Not a happy teddy :mad:

greensleeves08

Sorry for the long post!

We too have been scammed.

Back in June 2010 "Google" rang, offered us this brand new product which would make our business appear at the top of google.
I have another business that I manage my own google adwords, so I asked them if this was google adwords, however was told that my business advert would appear above all the normal adwords in a seperate box and is not the sponsored results.
I eventually gave my credit card details, and was told that I have a 30 day trial with them. I was not told at any time that after the 30 days I would get charged £150+vat a month unless I cancelled.

That night I did a bit of research on WMS and found that they were not google, nor anything to do with google.
I immedietly sent them an email telling them that I had been missold and that I did not want any further business with them, and that I wanted a full refund. I then rang my c/card and was told that there was no way to stop the payment being taken, but could cancel the card to stop any further payment. I did this straight away.

I then sent another email to WMS again saying that I had been missold and that I wanted my money refunded all I would take it up with my credit card company and make a chargeback claim against them. I got a reply from them asking why I thought I had been missold. I again replied and stated that I wanted a full refund and no further business with them.

I received no reply, so I submitted a claim to my credit card company for a chargeback. The credit card company came back to say that as it was a business purchase my claim would not be valid. Obviously this was annoying but we just let it go and got on with our business. I assummed that this was all over now.

Anyway, 7 months on, I today 31/01/2011 got an email to say that I owed them £1043.00 plus VAT, and that they will legally enforce this if the amount was not settled. They said in the same email that if I paid £400 plus VAT by the end of the day then this would settle the account.
This is the first contact I have had from them since June, no emails, telephone calls/messages, or letters have been recieved from them.
I phoned "Frank Burns" who is "Head of Credit Control" and explained that there is no way I am paying any money. He asked whether I cancelled my contract, to which I replied I did not have a contract with them, only a 30 day trial. I told him that I had emailed and spoke to them via phone within a week of them taking the original payment saying that I wanted a full refund and I obviously did not want to do any business with them. He said that I needed to send a letter in to cancel.
We argued for a few minutes and he said that he would pass all my details onto his legal team for court action. He did say that if I wanted I could settle for £300 with no VAT and I would get 4 months free google adverts.
I asked him to email me this in writing along with the original terms and conditions.
I have since replied to him with the emails that we sent back in June and also the reply we got from them saying that we did not want to do any business with them.
I also sent an email to say that I had spoke to my solicitor and he had said that they have no right to be requesting any money from me, and I could also take legal action against them for harassment.

He has replied to say the emails that he is now going to make it formal and proceed with legal proceedings for £1043.00 plus VAT.

Has anyone had the same happen to them, and if so, what has happened?

bebe79

What was the update with this? I have been threatened with legal action now too

rich_nuclear

I too have had the very same letter today informing me that I owe them £540 for 5 months payments. Exact same wording as above.

Funny how they wait 5 months before sending you any correspondence...

I'm off to ring my solicitor now and see if there is a case against them as by the number of people posting on here it should be quite clear they scam artists...

Has anyone had any correspondence after their 7 day letter ?

bebe79

Any update with your solicitor Rich?

bebe79

Any news from your solicitor Rich?

bebe79

Please let me know what happens. I am also being threatened with legal action.

rich_nuclear

I spoke to both my solicitor and Consumer Direct and both gave some useful bits of information.

In particular, I would urge everyone to report their scam to Consumer Direct. They will log the complaint and hopefully this will add more weight to the investigation case that could be brought against Worldwide MS.

In my conversation with them, I explained what had happened in my individual dealings with W W MS, and they advised me what to do at this stage to hopefully bring the situation to end.

However, I'm not going to put this information on the net until I know for certain I wont be sitting down with a judge and these scamsters and arguing my case in a court room!

born7

[FONT=&quot]Below is a copy of my relply ON ANOTHER site which I see the same complaint here the same complaint here too regarding the legal threats.
below is my post.




_____________________________________________________________________

To *****

I am sending this email due to your account being outstanding.

Your payments have declined and we have not received a payment for your Google Subscription since 1st November 2010 and we have had no cancellation letter off your company.

Credit control have tried to settle this account but to no avail.

This account has now been passed to me and I will legally enforce the full amount owed if this account is not settled.

4 months payments of £99.00 plus vat are owed to Worldwide Marketing Solutions.

Total Owed £396.00 + Vat.

If payment is not received within 7 days we will issue legal proceedings against you.

If full payment is made before 5.30pm tomorrow then we will settle the account for the sum of £300.00 plus Vat.

Please call 0161 633 6003 at your earliest convenience to make payment.

Kind Regards

Frank Burns

Head of Credit Control

Worldwide Marketing Solutions

Tel: 0161 633 6003

Email: customerservice-worldwideems

Web:worldwidems (Had to edit out any links)

____________________________________________________________________________


I was contacted by this company in Sepember of 2010 and they said they were google offering small businesses a special opportunity to get 1st page of google listings. I fell for the pitch, but then when I recieved a confimation email and noticed "worldwide marketing solutions" instead of "Google" in the confirmation, I immediately called my bank to stop payment and then the worldwide to cancel and let them know I knew they were misrepresenting themselves. They put me on with someone else who said they would look into it and get back to me. Long story short, another associate phoned me back and said the salesperson was so upset learning that I "thought" they we claiming to be google and were so sorry and they wanted to offer me the greatest deal to JUST TRY FOR ONE MONTH (one-off) to prove themselves and if I did not contact them to continue it was a dead deal..... see below: below is the email I asked for them to state it would be just one month!

____________________________________________________________________________________


from Customer Services customerservice-worldwidems (HAD TO EDIT OUT LINKS)
to ************
date Wed, Sep 29, 2010 at 2:13 PM
subject Google Marketing


hide details 9/29/10

Hi *******

Further to our conversation I can confirm that we will run your advert for a period of one month with a guaranteed first page listing on google.co.uk. For the sum that you have paid you will receive 8 Keywords that will target different areas of the UK which we will agree between ourselves when I call you back to further discuss the campaign. In addition to this I will give you a listing on Google's search partners I can't guarantee a position on them search engines but your business will be listed. On behalf of myself and Nathan I do apologize that you felt your were misled and hope that I have cleared up all the issues that you had. I would like to welcome you on board and will be contacting you later on today to discuss the campaign.

Regards

Aaron Davies
Customer Care
WorldWide Marketing Solutions
_________________________________________________________________________________

I had cancelled my original bank card and just let this ad run out. The terms were seen for a few days and then disappeared, so I just chalked it up to a loss and lesson.

BUT to have this legal threatening email a few months later (TODAY) after no email communication, updates or any sign that they made me as a "subscriber" to some deal is rather frightful, and I immediately phoned them and was fuming finally to speak with Frank who sent the threatening letter....

Frank said I was under a contract and I disagreed and stated what I stated above. He said I was to write them to cancel as per agreement.. I stated I did not have an agreement as stated above.

When I said I was not going to pay it, he went on to say it is very important I listen carefully the next things he would be telling me. He said he was the last resort prior the "Legal" team and with me refusing to pay I need to be prepared for a court in Manchester like the 13th of February 2011, or so for a court date.

That put me in panic because I am newer to the UK. I am American and here on a visa, so I do not want any legal issues.

So, things got pretty emotional and I had not gone back through my emails for the one stating the ad would be for "one month" and Frank went lower and lower on the price and said that £200.00 was the lowest he could go and I buckled under the condition that he would send me an email that I no longer had any affiliation with there company and everything was settled.

That phone call lasted till 5:45pm UK time.... now here I am 9:45pm, having given them my card number AGAIN and have not received their email that it is all over.... Please!!!! I so hope it is over!!!!


If anyone knows of any groups or contacts for legal justification to connect with I would love to here about them...
________________________________________________________

The above is a copy of my issue.
I now have the number for Consumer direct so I will phone them tomorrow.

There are so many pages of the same story of scams by this company, I wonder if it could be used in court with a group us scammees?? ... or maybe with these latest blasts of threatening legal action to fraudulantly take more money from people due to them contriving to be either of Google or Facebook that either of those powerhouse companies would take action.. Facebook takes spammers and scammers seriously and has won the most massive court cases from fraudsters that I know of.. (just brainstorming out loud)

It seems as though they have a *new* wave of threatening and harassing to get MORE money from people with the lawsuit email. What if a group of us got together to have a case against them?!? There is SO much written evidence that this company is FRAUDULENT!

I happened across there website listing in google search trying to find if this new email threat happened to anyone else and found something interesting.... Google has flagged their website with "this site may be comprimised" link... looking into the reasons why google does this from what I have read seems to be that the site either may have been hacked, have malware, be unsafe, OR "be suspiscious to google". Hmmm..... I found complaints on the google forum too, regarding worldwide solutions here. My point is that I think this is google's way of trying to warn consumers of scams... BUT, they attack on the phone and sound very convincing!

I am going to ping this thread so that google comes over to have a read...

Anyway, I'll check here for updates and vice versa, should I learn anything more[/FONT]

Simon_Dilkes

I have just started being harrassed by this Company for money under what they say is a contract, but no such contract exists. They have not been in touch for 4 months and now demand £400 - I've told them to get stuffed!