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Need help with clean installation of OS

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  • Donnie
    Donnie Posts: 9,862 Forumite
    closed wrote: »
    But has a sticker, and an installation.

    Installation of Windows 7 apparently. Of course if she has a Recovery partition, that solves the problem.
  • closed
    closed Posts: 10,886 Forumite
    Yes, just realised, sorry, what type of cowboy puts on a pirate W7 on during a repair.
    !!
    > . !!!! ----> .
  • sindersoot
    sindersoot Posts: 203 Forumite
    edited 29 May 2010 at 2:32AM
    Now downloaded all driver info from Dell to browser. Got message saying downloads complete but where do I find the downloads. They are not in my downloads folder. Sorry for being a pain in the butt with all of these questions, I just want to get this bloom Windows off my compute:mad:.
  • closed
    closed Posts: 10,886 Forumite
    Well try Ctrl F11, if the factory restore partition is there, and it is the original hard disk, then that should solve the problem, but you will lose all your data, so backup first.
    !!
    > . !!!! ----> .
  • Donnie
    Donnie Posts: 9,862 Forumite
    sindersoot wrote: »
    Cowboy removed all original stuff and installed non genuine Windows 7. Don't have a disc for original OS Windows XP.

    He did so as it not easy to find Windows MCE discs.
  • Donnie
    Donnie Posts: 9,862 Forumite
    sindersoot wrote: »
    Now downloaded all driver info from Dell to browser. Got message saying downloads complete but where do I find the downloads. They are not in my downloads folder. Sorry for being a pain in the butt with all of these questions, I just want to get this bloom Windows off my computer:mad:.

    Forget about it...just follow my instructions as to Belarc Advisor and the Network Adapter.
  • sindersoot
    sindersoot Posts: 203 Forumite
    Didn't get a disc for Windows XP when I purchased laptop direct from Dell. Do have one disc but its called Microsoft Works, it came from Dell.
  • sindersoot
    sindersoot Posts: 203 Forumite
    Donnie wrote: »
    Forget about it...just follow my instructions as to Belarc Advisor and the Network Adapter.

    Okay, will do, thanks.

    Apparently what has happened to me is very common according to staff at PC World. They say unfortunately it is to people like me that it hits hardest as we don't have the knowledge to put things right ourselves and it costs us double to do so.
  • closed
    closed Posts: 10,886 Forumite
    have you tried ctrl F11, what was the repair?
    !!
    > . !!!! ----> .
  • Donnie
    Donnie Posts: 9,862 Forumite
    Don't worry. All will be well. Should cost you nothing but time. Make sure you have a couple of blank CD-R and DVD-R handy.
This discussion has been closed.
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