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Sky Protect - to buy or not to buy?

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Comments

  • Definitely not worth having! I've just called them to book an engineer appointment and the service was awful! They initially said they couldn't send anyone until 17th September. When I complained suddenly they were able to offer me 8th September!

    Anyway, I was just wondering if anyone knows if I will be able to cancel the policy if I've actually used it this policy year? Or will I have to wait until the renewal date to cancel?
  • is it still £65 for a call out? if they can't fix will they provide a new box included in the £65 ?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    gezza23 wrote: »
    if they can't fix will they provide a new box included in the £65 ?
    They provide a re-furbished replacement box for £65. If it's only your box (not the dish or cabling) which is faulty, it's far cheaper to buy a second-hand box from E-Bay or Cash Converters etc.
  • The boxes are actually reasonably easy to fix yourself with some fairly basic knowledge. Loads of how to guides on the internet. Probably better than swapping for a reconditioned box with an unknown history.
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