1p Mobile -Pay as you go!

fanbosun

Spoke to a manager and he said the email saying card declined should not have been sent out if that had not happened and will get customer services to come back to me tomorrow. I thinks its either a scam to harvest email/postal addresses or their marketing people cocked up big time and underestimated the response. They are using the data protection act as a cover and incorrectly. If challenged I believe they are obliged to show you what they have on their system. Hope Martin will comment on this

glenn77

Got the same one too - looks like they are trying to just push us all under the carpet in the hope that no-one will notice us anymore .... I don't think so !!!

Sagz_2

lottyxx wrote: »

i just got this in an email...

Thank you for placing your recent order with Dial-a-Phone. We regret to inform you that we are not able to accept your order. We apologise for any inconvenience that this may cause you. Should you wish to order an alternative product then please visit our website at

its said all day due to be canceled.

Ditto - not a surprise really.

mandycr

i sent them an email half hour ago telling them they are out of order telling us its our fault when clearly it isnt i also said i would be taking the matter further and that they really should be looking into there customer service as well a whole lot of other carp that had to be said

chunky_teddy

I have also received the cancellation email, just checked credit card and no money deducted, luckily. Good luck to those still waiting for phones/refunds
:mad:

lanamc

They are not honouring it, ordered 2 and paid my 2p, then to recieve a day later this reply......................................................................... "Thank you for placing your recent order with Dial-a-Phone. We regret to inform you that we are not able to accept your order. We apologise for any inconvenience that this may cause you. Should you wish to order an alternative product then please visit our website." I think they will only honour the ones they paid £10 for credit..........CON.:mad:

flush_the_hamster

lol - let's give 'em the 'ol pixmania treatment!!

anteater99

This is the message that I got:

Thank you for your recent order. Unfortunately, due to restrictions placed on us by the networks, we are limited to the number of handsets we can despatch to an individual or an address. As a result we are unable to progress with your application, therefore your order has been cancelled. If any monies have been debited, these will automatically be refunded to you.

Tell us more about Pixmania???

mandycr

where in the t&cs does it say we can only have a limited amount of handsets per address over a set time? anyone see it??

timnlaura

it isnt there that i can see. called them and its two per person