My City Deals & Sunglasses Shop Full Details

Q-Q

ma876 wrote: »

all sorted finaly with a massive thanks to deborah at money saving expert. It`s amazing how quick people react when someone who knows there stuff gets involved.:T

This deal turned out good for me in the end, but I doubt I would use this sort of offer again.

em,it seems true. i am in!:beer:

clairibel

gkukadia wrote: »

I recieved my glasses yesterday, but they are not the one's I ordered. I ordered the Rayban 3025 Aviator Black L2823, but instead I have recieved Rayban 3025 Black with Gold lens 002/39.

Im not sure if its worth the hassle to send them back and try to get the correct pair or even a refund. Im thinking it maybe too much of a hassle, so I will have to accept what they have sent me.

I haven't read all the posts, but hope everyone recieved what they ordered.

Next time im gonna stay away from a deal like this.

Don't lose out, email the MSE team to help you get your refund.

DEBORAH@MONEYSAVINGEXPERT.COM

briank5400

So... The day after the "voucher" has expired all the sunglasses shop stock appears to be back in inventory. e.g. The Oakley Fives Squared for £55.25 that made me purchase the voucher are now available.

I still have the "voucher code" as I was waiting for stock to return and have tried to email a few times... but which I am now advised is now expired and unable to use.

I'm not a lawyer, but is doesn't feel legal.

and yes, I know... I'll contact Deborah directly.. but makes me mad.

NJW69

My daughter came round yesterday and was very proud of her fold up Ray-Ban aviators purchased on this deal.

Can't comment on anything other than our experience.

kas12

Still not received my order!

killiegirl_2

Got my sunglasses 2 weeks ago but still waiting for my refund of the price difference. Mycitydeal are refusing to help me chase it, they've just said I need to contact Sunglasses Shop direct, which I've obviously been trying to do! :mad:

Chris_M_3

Despite getting MSE involved, I'm still no further forward in getting Sunglasses Shop to admit that *they* lied and that *they* made a mistake. So it looks like I've been scammed out of £57.

I never would have believed that I'd be scammed taking up an offer, which was promoted on Money Saving Expert.

xxxgemxxx

I must say with a big thank you to MSE :T that I have finally got my £46 back from Sunglasses Shop.

So I have managed to get a pair of prescription Ray Bans for about £70!

Thanks again

xgemx

marydash

I have had nothing but trouble from sunglasses-shop. My first order placed a day after the voucher was received, was not in stock. I changed this order, a little bit of time lapsed and these came back not in stock, I changed my order again. Again, some time later this came back not in stock. Getting pretty annoyed by now, it had been 3-4 weeks at least! I asked for other options, again changed my order, but again told not in stock. I must add everytime I changed my order I had checked the website which told me they were in stock! Another couple of tries and I finally get items that ARE in stock. So I'm told the order will be sent out asap. The order was not sent out til 2-3 days later and then, get this, it was sent to the wrong address! Very very annoyed by now. It's been about 6 weeks since my original order and doesn't look like they'll be with me until next week. I've done everything I can but the company is useless. I would never use them again and would advise people likewise. Anyone know where I can lodge an official complaint? I have already sent an e-mail to Deborah over a week ago but understand she's most probably received lots of similar complaints.

rabbity

A good experience for me, ordered Oakley Splinters on the 18/6, got them on 23/6. I found them too big so returned them on the 26/6 in exchange for Oakley Whiskers which arrived on the 29/6. I'm happy with the glasses at a decent price.

Maybe I got lucky but I can't complain about the service. Hope everyone else get their problems resolved.


Rabbity.