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Chip 'n' Pin - A Quick Guide Discussion Area

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  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Shell First - Now it's a Jet Garage:

    "Credit Card fraud is not victimless crime. There is no automatic right that customers will be compensated and the responsibility will be with them to prove that they have been a victim of fraud," DI Wallis said.


    http://icbirmingham.icnetwork.co.uk/0100news/0100localnews/tm_objectid=17147658&method=full&siteid=50002&headline=credit-card-scam-revealed-name_page.html

    DI Wallis should have continued and said, 'and weren't negligent with their PIN'
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Why won't bank believe me?

    Banks can refuse to cover fraud if the customer has been negligent with their Pin, but the problem is how the industry is defining negligence


    http://www.thisismoney.co.uk/saving-and-banking/article.html?in_article_id=409624&in_page_id=7
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The statement from Prof Anderson in the ITN News,

    ""Police should be investigating the bankers for frauding the consumers for lying about the security of the system""

    The ITN News video clip can be viewed by clicking on to chip and pin at the bottom of the page in the following link:

    http://www.itn.co.uk/news/index_f22cdc956e83585c7e1c4b38ca904ee6.html

    PINs are the weak point, they do not prove you are the rightful owner of the card. (Something that the Chip & PIN Northampton trial report claimed).

    In France at the beginning of the month Le Figaro and Les March reported the case of a gang targetting PINs and then stealing cards. This went on for two years, they accumulated something like 600.000 Euros. Almost half the victims were over 70 years of age.

    Remember the slogan 'Safety in Numbers' well maybe not.
  • Voyager2002
    Voyager2002 Posts: 16,271 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Some months ago, Egg agreed to give me a chip and signature card for my Egg Money account. They sent me a new card, but when I tried to use it, it turned out to be chip and PIN. I complained, so they sent me another one, but this also turns out to be chip and PIN. Are they playing silly games, or is there perhaps something wrong with the equipment in my local supermarket (Somerfield)? Either way, any solutions?
  • pfcbpfcb
    pfcbpfcb Posts: 5 Forumite
    lisyloo wrote:
    How is it easy to get hold of your PIN?
    I shread all paperwork.


    My debit card has recently been cloned. 4 transactions of £200 were taken from cash tills in Scotland - I live in Kent. The bank says the card was cloned as I have not lost the card - it is always in my purse. Looking through my statements I noticed that a couple of weeks prior to the theft I had used my chip and pin card at a Shell garage. Obviously someone was able to access my card details and my pin number and create a debit card.

    I also shred everything - with chip and pin this doesn't make any difference. I read on the internet that you can buy cloning machines for less than £100.

    Nationwide Building Society have told me that it will take them at least 3 weeks to send out the forms that I need to complete in order to start trying to get my money back! Now is that fair!!!! They allowed my money to be stolen and yet I have to wait for them to send some forms out before I can start trying to get my money back!!!!
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    pfcbpfcb wrote:
    I also shred everything - with chip and pin this doesn't make any difference. I read on the internet that you can buy cloning machines for less than £100.

    Nationwide Building Society have told me that it will take them at least 3 weeks to send out the forms that I need to complete in order to start trying to get my money back! Now is that fair!!!! They allowed my money to be stolen and yet I have to wait for them to send some forms out before I can start trying to get my money back!!!!

    Nationwide are one of the better issuers. I know someone whose been told they'll have to wait 6 weeks.

    There are at least 30 ways (according to experts) to get hold of someones PIN.

    I wonder how this little lot succeeded:

    HSBC's latest overseas call centre breach:

    Kashimiri was passing on the account details to these fraudsters based in UK. They used to withdraw money using ATMs in the UK.

    http://www.ciol.com/content/search/showarticle1.asp?artid=85832

    At least Tesco are doing something to protect their ATMs - I wonder if other ATM operatives will do likewise?

    Tesco Declares War on Skimmers:
    http://www.fairinvestment.co.uk/banking-news-Tesco-declares-war-on-skimmers-17232182.html

    And if you read the article carefully, you will see fraud at ATMs has climbed by almost 30% since the last figures were published.

    PINs who'd have them!
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ""Michael has been travelling alone, and swears he has never revealed his Pin to anyone. And he says it would be impossible to forget he had withdrawn and spent the amount lost in somewhere as cheap as Antigua and Guatemala, where all the disputed withdrawals took place.""

    Click here for complete story
  • aakayb
    aakayb Posts: 109 Forumite
    How you suppose to remember 5 card pin no.s, especially the ones you don't use frequently.
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    aakayb wrote:
    How you suppose to remember 5 card pin no.s, especially the ones you don't use frequently.

    You don't, and you don't change your cards to operate with the same PIN.

    What you can do is insist on Chip & Signature, because you can't remember all those PINs therefore you can't comply with card T&C's

    Don’t use the same PIN for every card.
  • aakayb
    aakayb Posts: 109 Forumite
    James wrote:
    You don't, and you don't change your cards to operate with the same PIN.

    What you can do is insist on Chip & Signature, because you can't remember all those PINs therefore you can't comply with card T&C's

    Don’t use the same PIN for every card.


    Problem with that is, the benefit of chip and pin is lost. Will they ever find a way that is truely secure?
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