Utility Warehouse (Telecom Plus) Discussion

Quentin

Meeper wrote: »

Excuse me - it isn't false at all. On what basis do you call me a liar?

You now falsely accuse me of calling you a liar


You using this thread to tell us UW only charge less than £100 for everything you say is, though, misleading!


We take it even though you represent UW and should have all their charges to hand you cannot give us the figures and consumption to authenticate the statement

Meeper

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Figures as follows:

1 mobile broadband router, 2Gb allowance
2 mobiles (iPhone 6's) with unlimited minutes, unlimited texts and 4Gb data allowance per handset
Landline phone, free calls evenings and weekends
Unlimited fibre broadband
612 kWh of electricity
1243 kWh of gas

For all that, £97.24 left my bank account.

I hope you can help me find it all for less, I would be glad to hear about any savings you can suggest.

Quentin

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You haven't told us the charges UW make for each service

Don't think mse will be closing the cheap energy club just yet and telling us all to sign up with you and just pay £100/month for all you tell us we would get based on your consumption

Meeper

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I have provided information about my usage and the amount I paid.

I ask again, can you find me some cheaper alternatives, yes or no?

Quentin

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What left your bank account is clearly not the full picture

Tell us how much UW will charge us for your consumption of each service, otherwise all we can see is smoke and mirrors,

Your figures don't match the prices we know they charge.

Meeper

I don't understand at all how the amount I pay is not relevant??

Can you find me a cheaper alternative? Yes or no?

Cardew

So any prospective customers are aware of the true situation:

Would you agree that UW have some of the most expensive gas and electricity prices in UK?

That for the UK average consumer(16,500kWh/3,300kWh for gas/electricity) the cheapest Dual Fuel(Midlands) cost is £979 or £981 fixed to June 2016 with no tie in.

That UW's cheapest tariff is in 37th place and costs £1,229. That is £250(25.5%) more expensive.

If you get gas and electricity separately, UW would be £280(29%) more expensive than the cheapest.

To add insult to injury that 'cheap' UW tariff is their much vaunted 'Double Gold' which has the following conditions:

To be eligible for the Double Gold Tariff you must also be taking Home Phone, Broadband and Mobile services at a minimum cost of £29.39 per month. Optional upgrades are available for an additional cost.

So would you accept that is an accurate statement of UW's prices?

Meeper

I have neither the time nor inclination to trawl over comparison sites to be honest. What I do accept as accurate is the information I gave earlier.

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Quentin

On your consumption of gas and electricity alone the UW charges way over £97 a month. (According to the double gold tariff prices)


Meepers Gas Bill (1243 kwh) UW charge approx £55



Meepers Electric Bill (612 kwh) UW charge approx. £85


So add on the minimum charge for bb etc quoted above of £29.39/month and we get £169/month.


You can get far cheaper gas and electric elsewhere.

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Meeper

I paid £97.24 for all of it. Not sure why you are finding this difficult. I have answered your questions.

The amount that I paid. The amount of actual money that left my actual bank account. The price. The cost. The funds which were transferred via direct debit to Utility Warehouse for the services I described was £97.24.

I'm not sure how many other ways I can say it.