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Utility Warehouse (Telecom Plus) Discussion

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  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    No constructive discussion is possible.
    Oh I don't know, I put the two people who just want to sling mud on my ignore list. But, I certainly understand what you mean and sympathise with those coming here for assistance or reasoned debate.
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 6 August 2011 at 4:40PM
    Over 1800 posts (and over 65000 views) so time for a common sense post.

    This from the MSE guide to switching utilities
    Q. Is Utility Warehouse any good?

    This is a commonly asked question, as unlike most energy companies and resellers Utility Warehouse operates by network marketing, which means its customers are encouraged to sell on the product to their friends and they get commission for it.

    This tends to mean it does well on feedback charts, as customers have a vested interest, and many of them are evangelical about the firm. That in itself doesn't make the product bad, but in our view it is no better or worse than any other energy provider.

    Utility Warehouse's prices are included in all the main comparison services we list; therefore if the company turns out to be cheapest for you it should be listed by the comparison sites, and then it's worth going for.

    The main pitch of Utility Warehouse is that you can also get cheap mobile, broadband and home phones with it and that reduces the fee. In general we find using the standalone cheapest providers undercuts this, so always compare with those before signing up to it. See the Cheap Home Phones, Cheap Broadband and Cheap Mobiles guides for more.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • MillicentBystander
    MillicentBystander Posts: 3,518 Forumite
    edited 6 August 2011 at 4:55PM
    Any in-depth review of UW would make mention of the cash back card, surely? That one doesn't. Which is strange.
  • keggs
    keggs Posts: 1,037 Forumite
    Any in-depth review of UW would make mention of the cash back card, surely? That one doesn't. Which is strange.

    Exactly right. What the naysayers always deliberately gloss over is the simple fact that UW is a club aimed at helping as many people as possible save money overall. But of course those with a vested interest to try and discredit both company and the people who dare to get involved (customers [350,000 now] and ID's [30,000 now]} aren't going to mention this. Any mention of the club fee isn't discussed on its own merits - the extra benefits eg up to 6 months free utilities for those made redundant.

    Comparisons with utility companies - are in fact totally ridiculous as the company doesn't operate the same way as any other traditional company. But again these same naysayers won't dare mention this fact.
  • Quentin
    Quentin Posts: 40,405 Forumite
    keggs wrote: »
    Exactly right. What the naysayers always deliberately gloss over is the simple fact that UW is a club aimed at helping as many people as possible save money overall.

    Are UW reps as gullible as the spanish teachers they sell to??

    Who told them UW is a "club" aimed at helping as many people as posible save money? Seems keggs swallowed this H L & Sinker!

    It's the same as any other company whose aim is to make profit for its owners/investors!

    Pity members of Keggs family who fall for this - see the episode of when he sold the idea of being a busy fool to keggs junior. (Buy our expensive energy and a risky card - the energy is expensive, but use the risky card at certain shops and you can get some of your energy paid for with cashback which UW will take off you towards paying the bill).

    But in keggs junior's case, he couldn't even be a busy fool when (we are told), UW bizarrely accepts him as a credit customer for their energy, but refuses him the risky card as he isn't able to show he is "credit worthy". (Bear in mind no credit is involved with the risky card - it's a prepayment card, and can only be used if you have first loaded it with your own cash!)

    Keggs tells us although he was inclined to tell his son to find another company for his energy (which parent wouldn't advise their son what to do in a case like this), which would have saved him wasting money on the expensive energy from UW, he fought this inclination off, and let him stay on (presumably lining his Dad's pockets with the monthly commission he gets off all his customers!)
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    keggs wrote: »
    Exactly right. What the naysayers always deliberately gloss over is the simple fact that UW is a club aimed at helping as many people as possible save money overall. But of course those with a vested interest to try and discredit both company and the people who dare to get involved (customers [350,000 now] and ID's [30,000 now]} aren't going to mention this. Any mention of the club fee isn't discussed on its own merits - the extra benefits eg up to 6 months free utilities for those made redundant.

    Comparisons with utility companies - are in fact totally ridiculous as the company doesn't operate the same way as any other traditional company. But again these same naysayers won't dare mention this fact.

    Did you actually read the article I quoted? :huh:

    So MSE Martin is a naysayer is he? :eek:
    Oh dear, a case of foot in mouth I fear.

    Perhaps he's not a naysayer because as for saving overall by having to buy a package of services, that is addressed and says better savings can often be obtained by elsewhere using stand alone suppliers. :cool:
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    edited 6 August 2011 at 10:51PM
    Premier wrote: »
    This tends to mean it does well on feedback charts, as customers have a vested interest, and many of them are evangelical about the firm.

    always compare
    Customers do not have a vested interest, the independent distributors do. I was a distributor and now I am not. I took electricity and gas from Utility Warehouse because it worked out best for me in my circumstances. Now I do not. I am still a customer for broadband, home phone and my wife's mobile because they are best value for us as we use the pre payment card to good effect. I have no vested interest in the company nowadays but unlike some people, I can still see that it has its good points.

    Yes, always compare. I will also add, work out you own numbers as we are all different.
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • Premier wrote: »
    Did you actually read the article I quoted? :huh:

    So MSE Martin is a naysayer is he? :eek:
    Oh dear, a case of foot in mouth I fear.

    Perhaps he's not a naysayer because as for saving overall by having to buy a package of services, that is addressed and says better savings can often be obtained by elsewhere using stand alone suppliers. :cool:


    But he doesn't mention the IMO very important cashback card so it cannot be seen as a definitive write up. He's not giving you all the important info. It's probably just an oversight because Martin is normally very thorough.
  • keggs
    keggs Posts: 1,037 Forumite
    edited 7 August 2011 at 12:51AM
    Premier wrote: »
    Did you actually read the article I quoted? :huh:

    So MSE Martin is a naysayer is he? :eek:
    Oh dear, a case of foot in mouth I fear.

    Perhaps he's not a naysayer because as for saving overall by having to buy a package of services, that is addressed and says better savings can often be obtained by elsewhere using stand alone suppliers. :cool:

    I did not mention Martin Lewis in my post - you obviously presumed so. That said I do think Martin Lewis is a naysayer tbh. He's on record as saying he doesn't like UW. I have never trusted anything he has ever said.He is not the fount of all knowledge or some financial God to be worshiped.

    The only person I take advice off is me. That way, I am the only person to blame if things go wrong. Equally I never advise anyone else. People make their own mind up. If they can't see value in UW for themselves so be it. It's a club - no one has to join - it's voluntary.

    Whether or not standalone is better than a package is not actually relevant to the post I made. If you don't understand that then you don't understand what UW is about. And that goes for Martin Lewis. His attitude like so many is that if it doesn't fit into the so called traditional way of doing things then there is something wrong with it.

    I'm sorry if this comment upsets fans of Martin Lewis but you did ask me. I am not a fan of martin Lewis.
  • keggs
    keggs Posts: 1,037 Forumite
    edited 7 August 2011 at 12:04AM
    Quentin wrote: »
    Are UW reps as gullible as the spanish teachers they sell to??

    Who told them UW is a "club" aimed at helping as many people as posible save money? Seems keggs swallowed this H L & Sinker!

    It's the same as any other company whose aim is to make profit for its owners/investors!

    Pity members of Keggs family who fall for this - see the episode of when he sold the idea of being a busy fool to keggs junior. (Buy our expensive energy and a risky card - the energy is expensive, but use the risky card at certain shops and you can get some of your energy paid for with cashback which UW will take off you towards paying the bill).

    But in keggs junior's case, he couldn't even be a busy fool when (we are told), UW bizarrely accepts him as a credit customer for their energy, but refuses him the risky card as he isn't able to show he is "credit worthy". (Bear in mind no credit is involved with the risky card - it's a prepayment card, and can only be used if you have first loaded it with your own cash!)

    Keggs tells us although he was inclined to tell his son to find another company for his energy (which parent wouldn't advise their son what to do in a case like this), which would have saved him wasting money on the expensive energy from UW, he fought this inclination off, and let him stay on (presumably lining his Dad's pockets with the monthly commission he gets off all his customers!)

    Unless you have something constructive to say Quentin instead of the constant and ridiculous personal attacks on my family can I respectfully ask you to SHUT UP.,
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