Utility Warehouse (Telecom Plus) Discussion

MillicentBystander

Cardew wrote: »

As you are reluctant to reveal where you live, except to confirm it is not East Midlands;), lets take a wild stab and enter some figures for the North East.

With paper bills according to energyhelpline the cheapest tariff is with EDF at £574(not the £632 you quote)

Therefore UW at £658 are not 4% more expensive, but 14.6% more expensive and the difference is not £26 but £84.

I think I've already sorted this - that is an account that requires ONLINE maintenance so can't be used by someone without an internet connection so is irrelevant to your argument. Certainly UKpower do not quote this in their paper bills section. So, I'm afraid, uptomyeyeballs is right and you are wrong. Again. You're losing it big time. Time for some time away from this thread?

Cardew

uptomyeyeballs wrote: »

The discussion is about the comparison of figures Online v Offline with respect to UW.

The EDF one is an online tariff (albeit with paper billing choice). Therefore it can't be included in the Offline Tariff list. Maybe you misunderstood that by Paper Bills I really meant Offline? Maybe this suited your argument better?

Please keep your requests civil and courteous in future if you don't want them reported.

The discussion is not 'about the comparison of figures Online v Offline with respect to UW.' albeit you may wish to change the terms of reference.

In case it escaped your notice I was replying to mochyn88 who is on the internet and wanted paper bills. I gave figures that demonstrated to him/her that they could save 14.6% by switching from UW to a cheaper tariff, even with their very low consumption.

If they didn’t want to pay by DD(as they indicated) they could save 27.8% by switching from UW to a cheaper tariff.

Also in both cases they could possibly escape paying a further £6.35 monthly to UW for being on the National Grid, as other companies may not make this charge.

Your intervention(after that of the multi-named troll) purported to show that with paper billing, and by using your low consumption, UW was only 4% more expensive. This is incorrect.

When your error was pointed out, you attempted to change the goal posts and say ‘by Paper Bills I really meant Offline’. Well if you did, we are not all blessed with psychic powers to understand what you mean, but don’t enunciate; and to accuse me of misunderstanding has a hollow ring.

No reference to non-internet tariffs was made by mochyn88, you or myself until your error was exposed. The three of us are on the internet and you have an internet tariff – so what is the relevance of excluding such tariffs except for you to show(again) UW in a more favourable light?

TwittersPVFC

Some people for one reason or another may not want to have an internet based tariff. For two years, I was on a British Gas standard tariff. The reason for this is I didn't feel I had enough at the time to allow me to pay by DD every month, so I chose the quarterly billing and paid it on my credit card (which I paid off every month). A few people may think I was stupid, but that's how I felt at the time and felt it was the right decision. It's only in the last few months that I feel I'm in a position to allow me to have an Online account (although why have an online account I can't actually access online yet and have to rely on the post I'll never know!).

There are many people like I was who for one reason or another won't or can't have an online account. For those people, Utility Warehouse would have been a viable option, and in fact I'd have saved a very small amount by switching to them. In saying that though it wouldn't have been an option for me personally due to the fact they charge via variable monthly direct debit.

mochyn88

Cardew wrote: »

202 gas units on an Imperial meter is approx 6,350kWh per year. With that consumption and 2,036kWh electricity according to Energyhelpline the cheapest tariff is with EDF and will cost £465 with paper billing and paying by DD.

UW charge £544 for paper billing and paying by DD and so are only 16.99% more expensive.

Only 17% more expensive is indeed very good for UW and only Scottish Power, E.On, OVO, Ebico, Npower & British Gas are cheaper than UW on that low usage.

Do I gather from your post that you don't like to pay by DD? If so the cheapest for paper billing and paying on receipt of bill is Ebico at £511. UW is £653 so UW is 27.8% more expensive - which is more in line with what you would expect from UW. (there is a cheaper tariff than Ebico but that is paperless billing)

I have not included the £6.35 monthly that UW charge for not being on the National Grid, but I believe most? other firms don't charge(not sure about that though you would need to check)

So even though you are a very low user, despite all the hype from UW dealers, you can see that UW are far from being the cheapest.

P.S.
That is usually a cue for the multi-named Troll to post more obfuscation.

The reason I changed from EDF was that their connection charge was 25.27p per day for gas and electricity bringing the connection charge monthly to £15.16 and since most other companies contacted at the time of my switch told me that they have similar connection charge I have stuck with UW.
This coupled with the get out of contract fees that some utility companies charge have made very wary of switching so I am content staying with UW.
My total bills for the whole of the year was £414 which includes membership, consumption, connection charges and vat.
As you can see the connection charge from EDF was almost 50% of my total bill and the rates as per their price list was 17.5 for band A(FOR THE FIRST 900 UNITS) and 10.36 for band B plus vat for electricity.
Gas prices 7.000 band A(for the first 2680 kwh p/a) and 3.056 for band B plus vat.
So as a very low user the band A prices kill me

Cardew

mochyn88 wrote: »

The reason I changed from EDF was that their connection charge was 25.27p per day for gas and electricity bringing the connection charge monthly to £15.16 and since most other companies contacted at the time of my switch told me that they have similar connection charge I have stuck with UW.
This coupled with the get out of contract fees that some utility companies charge have made very wary of switching so I am content staying with UW.
My total bills for the whole of the year was £414 which includes membership, consumption, connection charges and vat.
As you can see the connection charge from EDF was almost 50% of my total bill and the rates as per their price list was 17.5 for band A(FOR THE FIRST 900 UNITS) and 10.36 for band B plus vat for electricity.
Gas prices 7.000 band A(for the first 2680 kwh p/a) and 3.056 for band B plus vat.
So as a very low user the band A prices kill me

Notwithstanding the Band A(tier1) prices, as shown above, there are many cheaper tariffs than UW even with paper billing.

Even cheaper if you have on-line billing.

Meeper

The most amusing thing about it all is that you actually don't realise how foolish you sound.

You talk about people obfuscating and skirting round the truth when in fact that is all you ever spend your time doing. Still no comment on the mobile SIM-Only deals? What a surprise.

MillicentBystander

uptomyeyeballs wrote: »

Indeed Meeper. He's now switched from 'almost the most expensive' to 'many cheaper tariffs'. Significant progress I suppose. :rotfl:

:rotfl: I noticed that one, too. He's a laugh, though (made all the more funny because he's deadly serious).

5bellies_2

Just left UW.

Moved the phone away a year ago. Just ended the electicity service.

14 attempts to give them Direct Debit instructions is far too many, and since they're now ignoring my emails I'm not trying another attempt.

They've been charging me 10% extra for not having a direct debit set up. They've had my credit card on file for all the time I've been with them, but now have started to charge me £6 for late payments.

Plushchris

Anyone else picked up on this.. (I cant be bothered to read through all the drivel)

http://www.which.co.uk/switch/energy-advice/customer-satisfaction-survey-results

Seems Ovo are doing quite well...

Something the UW salesman have kept quiet about no doubt...

MillicentBystander

Plushchris wrote: »

Anyone else picked up on this.. (I cant be bothered to read through all the drivel)

http://www.which.co.uk/switch/energy-advice/customer-satisfaction-survey-results

Seems Ovo are doing quite well...

Something the UW salesman have kept quiet about no doubt...

Whilst I am no more a UW salesman than you are an OVO salesman, I think you will find I mentioned how well OVO had done in that Which survey in this thread when the link first appeared. I actually can't find the post atm but if you wait I'm sure Cardew will be along soon with a link to it....;)

Edit: I've spared Cardew from firing up his MillicentBystander file!

http://forums.moneysavingexpert.com/showpost.php?p=40639738&postcount=1268

Happy now?