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Sat Nav Snooper & 160gb Portable Hard Drive £8 each

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Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    Just had this

    Hello,

    Thank you for participating in our latest 8 for 8 Pound offer which was run on www.orangeaccessories.co.uk last week.

    We had overwhelming interest on the offers, which we did not expect and subsequently have now run out of stock and are unable to fulfil all orders.

    We are really sorry but we have had to cancel your order.

    Do not worry, we have not taken any money from you, your card issuer will have reserved some funds for us but
    we are letting them know now that we won't be completing the order, you should see it showing as available funds very shortly.

    We know it is not great news but we do run these promotional offers often so hopefully you will visit and shop with us again soon.

    Please accept this 10% discount code : *********** : that can be used on www.orangeaccessories.co.uk as a good will gesture on our behalf.
    This code is single use and unique to you and if you can not decide right now, it will work up until the 10th June 2010.

    Please accept our sincere apologies and we hope you will come back soon.



    Kind Regards
    Orange Accessories
  • slimfandango
    slimfandango Posts: 143 Forumite
    10 percent off is really good, I'm really happy with that, I can't wait to order something else from their website with that discount. And watch them mess that order up too. They can get lost.

    Just replied to them telling them I'm about to sue.
  • Dizzy_Ditzy
    Dizzy_Ditzy Posts: 17,474 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'm gutted :-(

    I just phoned them and they said that my order had been cancelled and my money refunded due to lack of stock, that they werent going to be getting any more stock in and that the stock they did have was all gone by 12.05am Saturday.

    I asked why they didnt think it reasonable to send an email to all those people who placed orders, and was told that "we dont have time to email thousands of people"

    "Well we have refunded your money" Well that makes it alright then. Just refund my money and dont bother telling me why you've refunded it!

    *sigh*

    Thanks anyway OP, that would have been a cracking bargain!
    I’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com

    All views are my own and not the official line of MoneySavingExpert
  • rev_henry
    rev_henry Posts: 4,965 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm gutted :-(

    I just phoned them and they said that my order had been cancelled and my money refunded due to lack of stock, that they werent going to be getting any more stock in and that the stock they did have was all gone by 12.05am Saturday.

    I asked why they didnt think it reasonable to send an email to all those people who placed orders, and was told that "we dont have time to email thousands of people"

    "Well we have refunded your money" Well that makes it alright then. Just refund my money and dont bother telling me why you've refunded it!

    *sigh*

    Thanks anyway OP, that would have been a cracking bargain!
    Erm, takes about 2 seconds for office email systems to email thousands of people.
  • dee72_2
    dee72_2 Posts: 196 Forumite
    have email re second order although tbh think i was lucky to get the hdd i got,just saves the are they arent they sending it plus waiting for outcome as my cc want to reissue me as they considered my card security breached i guess because everyones multiple card debits
    New year resolution give up smoking. gave up 1/1/10 at 2pm
    lasted so far
    :j
  • whatsup7
    whatsup7 Posts: 136 Forumite
    10 percent off is really good, I'm really happy with that, I can't wait to order something else from their website with that discount. And watch them mess that order up too. They can get lost.

    Just replied to them telling them I'm about to sue.
    You tried getting £400 worth of stuff which would have stopped loads of other people getting there small orders so don`t expect any sympathy here .
  • slimfandango
    slimfandango Posts: 143 Forumite
    whatsup7 wrote: »
    You tried getting £400 worth of stuff which would have stopped loads of other people getting there small orders so don`t expect any sympathy here .

    I didn't try to get £400 worth of stuff, I was debited multiple times for one order. This is a consumer forum, why would I come here for sympathy and your own brand of dense sarcasm?
  • whatsup7
    whatsup7 Posts: 136 Forumite
    I didn't try to get £400 worth of stuff, I was debited multiple times for one order. This is a consumer forum, why would I come here for sympathy and your own brand of dense sarcasm?
    Oops i apologise thought you was trying to take them all , you must have tried alot ! Again sincere apologies i got you all wrong .
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    has anyone had money deducted from their bank account fully yet had their order cancelled?
  • greenpixie_2
    greenpixie_2 Posts: 203 Forumite
    My order hasn't arrived yet, though they told me it would be here today. I've had money taken out of my account for both orders, though its still pending. Haven't had a refund for the one they aren't going to send me or money properly taken from my account for the one I'm meant to recieve. Perhaps it is coming tomorrow?
    £11,000 in 2011 = £71.74
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