daughter's iphone stolen at school

karatedragon

I expect if it was a Teacher's phone nicked from their handbag there would be an uproar

eranou

Id also check if your daughter is listed on the policy as most insurers would require she be listed as an authorised user of the phone

lucylucky

DS's school has a policy of no phones on in any class, but they are not in themselves banned.

Phone your insurers and ask is the answer to your original question

macman

mark88man wrote: »

sorry - the school know who did it (cctv) but can't prosecute without a formal complaint. i will do this but i just want to check my position first

I don't understand your hesitation. You are not going to have any chance of an insurance claim (though I doubt you will anyway under those circumstances) without reporting it to the police and getting a crime number. So do so.
It's not the school who prosecute, it's the CPS. If you report it to the police then the school have no choice but to co-operate and supply the CCTV evidence.

wildcardsa

If the school know who did it, and have CCTV evidence of it, I would suggest going to them, lodging a formal complaint and hopefully the school will confront the pupil, along with his/her parents to discuss the matter and retrieve the phone. Should the pupil refuse to acknowledge their guilt,esp if caught on cctv, I would involve the police. This is theft, just as it would be if someone reached into your purse or bag in the street and stole your phone.

This may be seen as over the top, but depending if the child is over 10, they should be able to proceed as this is a criminal offence.
Ideally, the child should be shamed by their parents and taught that their behaviour is WRONG!

Good luck!

custardy

the insurance wont pay out in that scenario

4810510

I don't think your daughter acted unreasonably. She was instructed to leave her bag in a safe place at the instruction of a teacher. I think you should file a claim and explain the position (supported by the CCTV footage). If the claim is rejected take your case to the Ombudsman.

I trust that you have reported the theft to the police (as the insurance require) and that you will write to the school explaining the position your daughter was put in and regardless of the value of her property they should not place her (or any other pupil) in the same position.

All the rubbish about giving your daughter an iPhone and her taking it to school and basically asking for trouble isn't helpful.

I should add that in Scotland CCTV footage can be obtained under Freedom of Information but you may want to check the position in your area.

insanojackson

mark88man wrote: »

sorry - the school know who did it (cctv) but can't prosecute without a formal complaint. i will do this but i just want to check my position first

since when did a school decide who gets prosecuted,? thats between the victim and the police, it has !!!! all to do with the school.

elantan

see you would think that wouldnt you ... but when my son was attacked by a gang of boys in school and landed up in hospital needing serious medical treatment the police left it up to the school to deal with it ... i complained (obviously) so then they said ok we will deal with it ... so the school took a back seat and didnt do anything to the pupils at all ... and funnily enough there wasnt enough police evidence to convict ... one parent refused to allow his child to go a witness (i really hope to return that favour one day) and yadda yadda yadda nothing not a jot was done ...

as for the phone i would take them all the way

mrsgideon

I'm sorry to hear about your situation. Your daughter must be quite understandably upset. Also sorry to read the unhelpful comments. What has happened has happened and it's pointless to try and rub salt in a difficult wound.

You should absolutely lodge a formal complaint with the school, especially if they have CCTV in operation- that could render the situation solvable imminently without the need of even contacting the insurance provider.

This is surely the sort of thing PTAs exist for. There must be more work from both parents and teachers to make sure that there are safe places where belongings can be stowed, and undesirable behaviour such as stealing can be rightly tackled. Children will be children, and want the latest devices. Heck, my thirteen year old brother has an iPhone, as do a high proportion of his friends. I'm 23 and I can't even get my head around then, but we're from different generations.

In terms of insurance, it doesn't really sound like you have all of lady luck on your side, but if you have contacted the police and have a crime number then that's something. It may also be a handy bit of leverage to spur the school into a little more action on your behalf too. It's generally not great for the school's image.

Otherwise, if not, it must just serve as a lesson learned, and that with higher end devices so to comes a higher risk factor. Hard, but not insurmountable

I hope it works out well for you.