PPI - Beneficial Finance

buzzykye

Hi Kimy

There seem to be others that have claimed for longer than 6 years ago, so maybe they are just stalling for time?
Sorry if im being a bit thick but what is a SAR and where do i get it from? Sorry

KIMY

Not thick, as SAR is a Subject Access Request and you write and request and enclose a cheque for £10. If they have any records on your account either on paperwork or on system they legally have to send to you.
I am waiting to see what they send to me.

buzzykye

Thanks Kimy.

Do you think i should do this even though i have all my paperwork?

KIMY

No if you have all paperwork you should be fine, what year did these accounts finish

buzzykye

The 1st account ended in 2005 and the 2nd in 2008.
Thanks again B

KIMY

In my opinion you should have no problem.
Good Luck, keep us updated

PAUL67

buzzykye wrote: »

Hi all.
On Saturday we received a letter from the HFC Complaints dept saying that we need to complete their questionnaire and return it within 10 days to enable them to look at our claim.
Do we really need to do this as i did fill out the standard questionnaire that i printed from the link above? or is this just a tactic they use to drag it out?

Hi,

I also got a letter from HFC last week with the same questionaire to fill out which i did straight away and posted it back to them on the 1st June. I rang them today to chase them for an update and was surprised to be told that they have upheld my claims for mis-selling on 2 loans from 2002 and 2005. I was told they were now sorting the figures and i should receive there offer in a few days.

Success

Regards

Paul

di3004

PAUL67 wrote: »

Hi,

I also got a letter from HFC last week with the same questionaire to fill out which i did straight away and posted it back to them on the 1st June. I rang them today to chase them for an update and was surprised to be told that they have upheld my claims for mis-selling on 2 loans from 2002 and 2005. I was told they were now sorting the figures and i should receive there offer in a few days.

Success

Regards

Paul

Well done Paul :T Congratulations :beer:

KIMY

Well done, can l ask did your loans finish in 2002 and 2005 or is that when uou took them out.
Once again, Well Done

PAUL67

KIMY wrote: »

Well done, can l ask did your loans finish in 2002 and 2005 or is that when uou took them out.
Once again, Well Done

The 2 loans were taken out in 2002 and 2005. My original complaint was for a total of 5 old loans going back a few years but i was told that they had rejected 3 of them due to the fact they were over 6 years old. The 3 they have rejected were for fairly small amounts anyway and the 2 they have upheld were the more substantial.

What i find odd though is that when i made my initial complaint over the phone i only actually quoted the 2 references they have upheld and it wasnt untill i received there letter to confirm they were investigating that i noticed they had decided to investigate all previous accounts although they have not upheld on them.

Perhaps its just a way to ensure i cant go back to them later on and try again with said accounts.

Regards

Paul