Dyson v Miele vacuum

John_M_Business

We had an upright Dyson, bought for over £200. It lasted two years before faulty wheel made it awkward but usable. A year later it started cutting off after about 10 mins of use. So we decided to replace.

We read the Which? article and as we've got a flat with floorboards and carpet, went for the recommended Miele. So far, so good.... but we've only had it for a few months - but at least we didn't shell out loads of cash for it.

Aslo, it may be a 'bag' cleaner, but doesn't seem to lose suction in the way that Dyson would have you believe.

Ticklemouse

I have a Dyson DC01 - started getting poor performance after about 3 years. Kept it cos was great for DIY and after I'd cut Mr TM's hair! Got a Kirby - very expensive but bought it off a friend for a song and it really is good.

However, what I do want to say about peole saying the price of bags is too much - Kirby bags are about £21 for 9 last time I looked. I get mine off the market - £3 for bag of 5 or 2 bags for £5! Seem to work as well as the branded ones. You should be able to get bags for any machines, just ask them, they will know.

Only use my Dyson now cos I have new carpets, and I'd be changing my bags daily with the amount of fluff that comes up. If I want a 'real clean' though, I never use the Dyson.

PS - Have Miele washing machine - fantastic bit of kit  :D

Trudi_Lavigne

My dyson dc04 stopped working after 4.5 years, after reading this thread, i called their help line and booked the engineer to come around. The price is now £55, which includes call out, parts and vat. If the motor needs replacing it's £79, still all inclusive of all other parts.

The engineer has just left and found the clutch needed replacing, which he said shouldn't have gone, so replaced it free of charge - not even a call out fee.

I say you can't beat that for service.

It now sucks like a demon, i'm in love with it again!

Magentasue

Dysons look good but we had three that were all problematic in some way.

Now we have the Miele cat and dog - brilliant.

Also we signed up for their Cleancare plan. I never go for extended warranties but this one was £80ish for five years and included ten boxes of dust bags.

Is now £100 - might still be worth it, depending on howmuch the bags would cost now.

nibs

Hi, I am about to change my cleaner and wondered what thoughts people have on these cleaners. Also, do dyson still have a deal where they overhaul the cleaner for a set fee. ( I will ring them when I get enough info to know what a good deal is!) Thanks..

hansar

I have four dogs and four cats, so my vacuum cleaner has to be durable, reliable, and capable of picking up a lot of hair and dirt. With that many mouths to feed in the house, it also has to be affordable. Unfortunately, that hasn't been the case so far.

Since I brought home my fourth rescued cat (a beautiful white Persian) about six years ago, I've gone through no less than two vacuum cleaners, and I'm starting to get really frustrated with the expense of repairing or replacing them. A friend told me that Miele vacuum cleaners were pretty good, and that she bought one at a great price from witbeckvacuums.com.

I looked at the site and liked what I saw, but I'd like your opinion. Is a Miele vacuum the best thing for a weary pet owner, and is that site the best place to get one at an affordable price?

pineapple

Mile Cat and Dog fan here (and just one border collie). Mine was a few years old when it started showing its age. No wonder as I used to hoover the patio with all its debris! Just bought another one. I love it.
The bags are expensive but you can get them cheaper online.

starbuduk

We have owned Dysons (both upright and cylinder) and my complaint with them all has been the emptying of the bin - everytime you do it you end up covered in dust and debris! I was sick of getting covered everytime it came to empty the damn thing - it was worse with the one that had a trigger on it to open. Flap down over the bin and most ended up back in your face!

On the advice of a friend we bought a Miele (second hand from Ebay) and I've never looked back - we had the one with the electric hose and it was simply amazing - the suction was far far superior to the Dyson and when it came to empty - pull out the bag, the inbuilt flap sealed the opening and pop in the bin - no mess. OK, so you have to buy bags - so what - they last ages!

We liked it that much we bought the new Hybrid Miele that runs on both battery and mains - a fantastic versatile machine - I can now vacuum the car without reeling out the extension! Great!

I wouldn't ever recommend a Dyson after owning a Miele! Far far superior!

avantra

A word about the Miele Cats and Dogs, we have an evershedding lab and when our old Electrolux died after 15 years or so we looked for something similar.

A friend recommended the Cats&dogs but it was a bit pricy at the time, what we found out is that this model is a regular Miele bagged machine albeit with a wide turbo brash. Went for the 4710 instead.

You can save yourself quite a lot by buying a lower model from Miele and attach a generic turbo brush from ebay (about £10 and very durable).

London_Town

Another vote for Miele here. I've had 3 Dysons over the years, both upright and cylinder. While they vacuumed well, I had a number of issues with them. They were all very heavy, the flex rewind was hopeless and worst of all, the upright in particular was as noisy as a jet engine.

I bought my Miele Gold Edition two years ago and it has been fantastic. Beautifully built, very quiet and performs very well. The only downside is having to buy bags again. I was going to get some at John Lewis before the VAT rise on 04/01/11, but can anyone suggest a cheap but reliable internet supplier? The ones I've seen on EBAY, by the time you've added the postage in to the deal, they don't work out any cheaper.

Starbuduk - very interested to hear you've bought the Miele Hybrid. From the content of your post, I take it you're very pleased? What put me off a bit was the suggestion that when running on battery power, you either have alot less suction or it will only run for about 10 minutes. Having lived with the machine, do you find this to be the case?

Also, the price put me right off as it was nearly £500 when it first came out. Maybe it will come down in price in a year or two, I can't see how it is really justified to be so high.