ryanair - diabolical. I demand compensation

jamescredmond

Jem8472 wrote:

No have you heard that if you try to take a bottle of water on the plan they get the armed police to come and take you away! A seriouse offence having a bottle of water on a ryanair plane!!!!

Obvoiusley this guy is really bent out of shape about it and will probably be moaning for about the next 30 years about it.

chill, jeremy. Seriously.

jamescredmond

apcd2 wrote:

dmg24, you are making nothing up however the key phrase in the article you quote is "limited or excluded", NOT merely excluded. Since the limitations are not explicitely stated it would be up to a judge to decide what they were.

Your quoted article also states a limitation/exemption only applies if the airline could not have avoided the delay even if all reasonable measures had been taken. Exactly what is reasonable is again open to interpretation. Going back to the OP's issue would it not have been reasonable to stick the spare part in a car and drive it from Stansted to Gatwick rather than having the plane divert to pick it up thereby causing further delay? Possibly not but neither I nor you are qualified to make that decision.

I apologise if I ever stated the OP was definitely entitled to x, y and z. Under the regulation they may be entitled to nothing or they may be entitled to refreshments, phone calls etc. Only a judge could decide exactly but there is enough leeway in the regulation to allow all outcomes.

I was minded not to make any more replies on this matter but,at last, someone has spotted the obvious. I can cope with delays due to weather conditions/ safety issues. c'est la vie. Had ryanair done what you sensibly suggest and ran the spare part to gatwick in a van I estimate the delay would have been reduced by 90 mins. A 2 hour delay=no big deal. better still, the company could ensure a full stock of spares at each departure point and avoid moderate delay completely. Incidentally, 4 passengers realised what was going on and demanded to be off- loaded at stansted, only to be refused on 'safety grounds'. Stansted as a touch-down was only mentioned AFTER take-off, denying them the chance to take a later flight from cork (which arrived in gatwick earlier).
I don't come over all litigious because my coffee was too hot/cold but I do get enraged when wide-boy o'leary hostage-takes to max out profits and increase his allready huge salary. Still. the stock market loves a winner.

tawnyowls

s-j-cooper wrote:

You can't take anything on a plane after what has just happenened! (except essentials in a see through bag).

http://news.bbc.co.uk/1/hi/uk/4778575.stm

Yes indeed, and it was apparently liquid explosive. Oh dear. Well, it certainly puts all these minor niggles into perspective - hope they have caught them all and no-one gets hurt.

penrhyn

ejones999 wrote:

I would never go on a budget plane without my own resources ie water, snacks and say a sandwich.

From today that option is no longer open to any of us.

RAMBLER

penrhyn wrote:

From today that option is no longer open to any of us.

Mmm does anyone think that the low cost airlines will have to change their operations?

I've always carried my own drink, food and medicines (which won't be a problem anyway), but dehydration is a real problem on airlines and can cause further medical problems. It will be interesting to see what happens in the next few weeks.

carrie483

RAMBLER wrote:

Mmm does anyone think that the low cost airlines will have to change their operations?

I've always carried my own drink, food and medicines (which won't be a problem anyway), but dehydration is a real problem on airlines and can cause further medical problems. It will be interesting to see what happens in the next few weeks.

Yeah, they won't be budget anymore. They will charge more and you will have to buy drink from the airline like other companies.

Turning_into_scrooge

danielwylie1 wrote:

Hopefully the OP isn't travelling today...:eek:

Took 6 hours for a friend of mine to get from Liverpool to Belfast with easy jet yesterday, they cancelled all their flights, her mother is still stuck in Birmingham and can't get back to Belfast untill tomorrow

Phatmouse

your alive enough to complain, would you rather they had taken off on time and killed you

trisontana

carrie483 wrote:

Yeah, they won't be budget anymore. They will charge more and you will have to buy drink from the airline like other companies.

Once you are airside you will be able to buy food and drink to take on-board the plane. Of course you will pay through the nose, as we all know how expensive these airport shops can be.

judderman62

Jem8472 wrote:

Nope I dont work for any airline and never have, but I have worked in shops and had to deal with customers like you.

Just look at the title of your post how arrogant do you sound?
"ryanair -Diabolical. I demand compensation"

Why do you demand it? Were you injuried? Did you suffer some form of horrible injurie because of neglect from the airline? Did the plane crash? Did you get food poisoning off the in flight food?
No you got delayed for 3 1/2 hours. Big woop. Annoying yes, could it have been avoided? We dont know it is upto the flight crew and the engineer to decided if it is safe to fly.

If this had happened to you 5 - 10 years ago you would not be demaning compensation because we did not have this stupid braindead culture of something small went wrong so I must be able to claim money off someone!!!!

As other posters have said on budget airlines we all know the food and drink is over priced so make sure you take your own when flying.

Have you ever watched airport? Have you seen all the stupid people turn up late/without documents/ whatever and argued with the checkin staff for ages about how they must be able to fly, blah blah blah. Do you sit there and think yes that person is right! If they turn up after checkin has closed they should be allowed on the flight? Or be able to fly without a passport or whatever?
No you see that its there own fault and they have to accept it. Ok in your situation it was the airline at fault but they have no controll over the aircraft brakes down. It is one of those things that happens.

The price you have to pay for cheap tickets is always going to be with customer service and all the other things that the more expensive companies give their customers for free.

Also just on a final note were you ever taught "I want dont get"?

Excellent post - well said sir