Online Tesco Clothes Glitch - possibly free clothes up to £50-£60!!!

weanie

I would be very pleased if I COULD pop into Tesco to exchange my items as they do not fit. The problem I anticipate is that the clothes are called an 'online special' and therefore not available in the stores - obvioulsy I selected badly. When the C Services assistant scans the items - I imagine she will just refer me to the internet again to return.
Unless anyone knows differently?

veruccasalt

TehJumpingJawa wrote: »

Tried to exchange one over-sized item today.
It was tagged @ £20, was reduced to £15 when I bought it online, but now scans at £10 at the till.
I was told that without a receipt, they'd only allow me to exchange it for the current scan price of £10.
Though with the receipt I would get even less than that, as the various discount codes brought this item's price down to £7.78

I hoped a partial (page 2/3) print-out of the order confirmation email would suffice as proof of purchase, as this showed the order no. & base item prices, but not the discounts & total price paid.
Unfortunately was told it had to be a full receipt

Also they wouldn't give a gift voucher, only exchange for non-grocery item upto the same value.
As they didn't have an equivalent item, or anything else of interest, I opted to keep the over-sized item.
Will take it to a different Tesco's tomorrow & try my luck there; hopefully i'll get a less on-the-ball CS assistant.

yes, IMHO that is deceitful behaviour

jellyhead

Depends how much she was asking for on the gift voucher?

She'd be out of pocket if she simply sent them back - is it a £2 charge? do we pay for postage?

weanie

I may agree that such behaviour was intended to deceive in order to do a swap for clothes at the same value/rate as originally agreed on the online purchase Veruccasalt.

However - I could never criticise such behaviour having myself already attempted to make an order using codes which were certainly not intended for use on one purchase.

I have used codes before too from this site when they have been seen as glitches. I know that some would condier this top be deceitful. It is up to each of us to decide what is right for us.

peachespeaches

Sorry I missed this one, just tried an order today but none of the codes work._pale_

Thought I'd post to save anyone else having to go through them all. Tried various orders/combinations, I did get 500 extra points though, but paid for delivery.

These are the codes I tried
XX-TCSSTEN
CC-WRTHKU
XX-SUNAPR
XX-MIRRORAPR
XX-MAILAPR
XX-SCAW3
XX-COTDJ
CC-CLOPTH

Perranlady

Just been informed by Tesco, after a week of waiting and 2 days of phone calls, that the carrier has lost my order!!!
Tesco are sending a replacement order, free of charge!

fran2491

Perranlady wrote: »

Just been informed by Tesco, after a week of waiting and 2 days of phone calls, that the carrier has lost my order!!!
Tesco are sending a replacement order, free of charge!

should hope it is free aswell hun its not your fault tesco are letting themselves down by using a useless company!:mad: my order also went the same way lol so have a replacement order and status has finally been updated to dispatched today yayyyyyyyy minus 2 items out of stock just hope i get this one lol!

jeppy

I took a jacket back today to the store. The assistant said that I had brought the wrong dispatch note as the jacket was showing on the till at £60!! I couldn't lie and explained that the jacket was reduced to £15 and discounted to £8.33.

I received my refund of £8.33, but my 1000 points are in tact!

cidergirl

jeppy wrote: »

I took a jacket back today to the store. The assistant said that I had brought the wrong dispatch note as the jacket was showing on the till at £60!! I couldn't lie and explained that the jacket was reduced to £15 and discounted to £8.33.

I received my refund of £8.33, but my 1000 points are in tact!

maybe you should of exchaged for 60 quids worth of clothes took back without a receipt

sjpkgp

Got my parcel OK from Tesco (via a local courier it seems) and although they could not satisfy two of the items, I appear to have got 2 pairs of kids trainers, a woman's shirt, a woman's skirt and a 6 year old girl's outfit that I have spotted for £8 in store, for the total price of £21.55. I definitely would have paid a tenner for the shirt and skirt each, and a fiver for the kids trainers minimum, and then £4 minimum for the girls outfit (now reduced from 16 to 8 in-store). As it stands I am a few quid up and don't really mind whether the points come through or not. I have temporarily lost the receipt but noted with some curiousity that it discounted all of the items proportionately. I didn't overly mind as all the stuff fitted/suited anyway. Sorry to be so positive about it when others are not getting orders delivered etc....Thanks again OP. A true bargain for those that ordered only stuff that they were likely to wear/fit. Sal xxxx