Online Tesco Clothes Glitch - possibly free clothes up to £50-£60!!!

jeppy

I don't have nay points, but its early days yet.

jellyhead

I returned £12 worth yesterday without the receipt and swapped for other clothes no problem.

I don't mind if we don't get the points - I wanted everything I ordered, so to get it at roughly half price was great

TehJumpingJawa

shopaholic232 wrote: »

i recieved my order everything was great apart from 1 pair of jeans i think i will return these through the post is there any charge and how long do u have to return an item?

£2 handling charge, and obviously you have to pay for postage.
I'd return them to a store if I were you.

epsilondraconis

bluecelticgirl wrote: »

can I ask how you check your points? can't seem to find where to on the website

Yes I too was wondering that.

I can obtain my clubcard balance online, but I can't find where I can get a breakdown of those points so I can cross check individual orders / purchases with points that have been earnt.

Thanks in advance if someone can point me in the right direction...

pretzelnut

You dont get a breakdown of ponts online only a running balance, you WIll only get a breakdown of costs when you recieve your clubcard statement.

Its a good idea to mark down any points expected in a diary or on a sreadsheet to keep track of them, that way you can argue with them when they dont materialise.

pretzelnut

Stipid forum told me my last reply wasnt posted.

trynsave

jeppy wrote: »

I took a jacket back today to the store. The assistant said that I had brought the wrong dispatch note as the jacket was showing on the till at £60!! I couldn't lie and explained that the jacket was reduced to £15 and discounted to £8.33.

I received my refund of £8.33, but my 1000 points are in tact!

I received my two clothing orders and was really pleased with the items I had ordered, except one item of girl's clothing which was too big. I planned on taking it back to get a smaller size, but typically I forgot to take it with me when I went.

When I was instore I saw the rail of identical dresses but as there was only 1 in my daughter's size I bought it, so in effect I had two of the same item, just in different sizes.

I then brought back the larger dress I had bought online using the receipt for the one I bought instore. Straightforward swop, or so I thought!
Since buying the dress in store the price had gone UP from an introductory £8 to £14. The CS assistant wouldn't believe me that I had paid only £8 as the price tag on the dress said £14, and I think she thought I was trying to pull a fast one. She insisted that I had brought the wrong receipt and that without it she could only offer an exchange. I gave up arguing, but needless to say I went back into clothing and chose items totalling £14 to exchange for my £8 purchase!

By the way has anyone received their points yet? My clubcard balance has jumped up, but obviously can't be 100% sure that is why - like think so though!

Purplebutterfly_2

trynsave wrote: »

By the way has anyone received their points yet? My clubcard balance has jumped up, but obviously can't be 100% sure that is why - like think so though!

Just checked, I haven't had mine yet.

thommy

i had the points for the value of my orders added to my account within 48 hours. the bonus points don't get added for a while (think it can be up to 6 weeks).....if at all!:eek:

mandycr

for everyone wondering why they havnt received points. i have just placed a small order and noticed that it says all extra points will be awarded 6 weeks after receiving goods HTH