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Online Tesco Clothes Glitch - possibly free clothes up to £50-£60!!!

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Comments

  • pugsley_h
    pugsley_h Posts: 349 Forumite
    Found the email address (not tried it though!):-

    [EMAIL="clothing@tesco.co.uk"]clothing@tesco.co.uk[/EMAIL]

    HTH
  • wishuponastar
    wishuponastar Posts: 779 Forumite
    Part of the Furniture 500 Posts
    jus on phone at the moment asking if the points have been added on and they havent...Chap is going to phone the clothing dept....

    Fingers crossed....

    Has anyone beeen told where to go by tesco and not had the points? or have they always been ok?

    TIA
  • ilovetoshop
    ilovetoshop Posts: 3,202 Forumite
    hi i spoke to tescos this morning as i was still waiting for a 1000 points to be added and they told me there has been a lot of problems with people not getting them as they are added manually and she would make sure they were added on....the number i called was 0800591688 hth:)
    One cannot change the past, but one can ruin the present by worrying over the future.
  • wishuponastar
    wishuponastar Posts: 779 Forumite
    Part of the Furniture 500 Posts
    Thanks, all good, the chap said there said he spoke to clothing and due to the vouchers being used etc they would not normally allow that much to be used but it was a glitch with thier system so they were going to add them on manually :)

    That was same number i phoned. 750 points to be added in the next week or so.
  • shirley999
    shirley999 Posts: 1,968 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Does anybody remember if you had to enter your clubcard details when you opened up the account with Clothing at Tesco? I am wondering if this might be the reason we have not had our points because surely Tesco wouldn't want the bad publicity of not honouring their promotions, which is how it looks at the moment. Anyway, I have just logged on and added my clubcard details and then emailed them to ask for the points to be added. Fingers crossed they will resolve the matter quickly.
  • shirley999
    shirley999 Posts: 1,968 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've just got my August Clubcard statement and finally got the points from these April purchases - 2250 altogether. I have emailed them twice but never got a response, still actions speak louder than words. :)
  • lutzi1
    lutzi1 Posts: 2,703 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I had an email out of the blue this week this week from Tesco, apologising for not having added some extra points for a wine promotion earlier in the year and saying they would be added to my account - seems they're having a bit of a sort out, but I thought it was good that they emailed me.
    Hope is not a strategy.
  • pugsley_h
    pugsley_h Posts: 349 Forumite
    I emailed Tesco about the missing points - put it off for ages as I had done 4 orders over 4 email addresses, and I was a bit embarrassed! Anyway, I thought that they couldn't see me blushing over an email lol, so I contacted them about it. Anyway the result is 2250 points added to my account. :beer: So cheap trip to Alton Towers - free tickets with my clubcard vouchers, and 2 nights in a Travelodge for £9 per night. Bargain!
  • pretzelnut
    pretzelnut Posts: 4,301 Forumite
    I had all my points added too :)

    They were added quite a while ago, after i rang them to see what was happening, I heard nothing about it, but there they were.

    Tesco piad me to take their clothes away.
    :TIs thankful to those who have shared their :T
    :T fortune with those less fortunate :T
    :T than themselves - you know who you are!
    :T
  • jeppy
    jeppy Posts: 3,428 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Mine were added too!!! Result!
    ACII and Chartered so now I can focus on learning to play my beautiful Sax. 🎷
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